Public Hearing 23 - Exhibits tendered in chambers You are here Home Public hearings Public Hearing 23 - Exhibits tendered in chambers Date 6 July 2022 Hearing Public hearing 23: Preventing and responding to violence, abuse, neglect and exploitation in disability services (a case study) Exhibits EXHIBIT 23-001 - STAT.0534.0001.0001 - Statement of [Sally] EXHIBIT 23-002 - IND.0135.0003.0025 - Photo of [Jason] by the water EXHIBIT 23-003 - IND.0135.0003.0024 - Photo of [Jason] and [Nicola] EXHIBIT 23-004 - IND.0135.0003.0028 - Photo of [Jason] on trampoline EXHIBIT 23-005 - IND.0135.0002.0039 - [Jason] NDIS plan dated 30 Nov 2016 EXHIBIT 23-006 - IND.0135.0003.0001 - [Jason] Behaviour Support Plan 2018 EXHIBIT 23-007 - IND.0135.0003.0009 - Consent to release information to Afford (Solutions in Mind Psychology) EXHIBIT 23-008 - IND.0135.0003.0011 - Email from [Sally] to Steven Herald re complaint about services provided to [Jason] EXHIBIT 23-009 - IND.0135.0002.0005 - Afford Tax Invoice re services provided to [Jason] EXHIBIT 23-010 - IND.0135.0003.0015 - Email from Gilgai to Afford cc [Sally] re invoicing for [Jason] EXHIBIT 23-011 - IND.0135.0003.0013 - Email from Gilgai to Afford re invoicing for [Jason] EXHIBIT 23-012 - IND.0135.0003.0017 - Email correspondence between Gilgai and Civic Cc [Sally] EXHIBIT 23-013 - IND.0136.0002.0041 - Service agreement between [Jason] and [Sally] and Afford for period between May 2019 and May 2020 EXHIBIT 23-014 - IND.0135.0002.0029 - [Jason] NDIS Plan dated 17 May 2019 EXHIBIT 23-015 - STAT.0538.0001.0001 - Statement of [Lilly] EXHIBIT 23-016 - IND.0157.0001.0032 - Quotation extract from Service Agreement between [Simon] and Afford EXHIBIT 23-017 - IND.0157.0001.0004 - Email from [Lilly] to Wayne Adamson re complaint about an Afford staff member EXHIBIT 23-018 - IND.0157.0001.0001 - Email correspondence between [Lilly] and Steven Herald re complaint about an Afford staff member EXHIBIT 23-019 - IND.0157.0001.0021 - Email from [Simon's] support coordinator to Afford re cancellation of [Simon's] service agreement with Afford EXHIBIT 23-020 - IND.0157.0001.0029 - Afford progress report re Mt Druitt day program for [Simon] and quotation for services EXHIBIT 23-021 - IND.0157.0001.0017 - Email from [Simon's] support coordinator to Afford regarding cancellation of [Simon's] service agreement with Afford EXHIBIT 23-022 - IND.0157.0001.0024 - Email correspondence between [Lilly] and NDIS QSC re complaint about supports and services provided by Afford to [Simon] EXHIBIT 23-023 - IND.0157.0002.0001 - Photo of [Simon] at the beach EXHIBIT 23-024 - IND.0157.0002.0002 - Photo of [Simon] drawing EXHIBIT 23-025 - IND.0157.0002.0003 - Photo of [Simon] gardening EXHIBIT 23-026 - STAT.0539.0001.0001 - Statement of [Suzie] EXHIBIT 23-027 - IND.0141.0004.0008 - Photo of [Toby] at Weta Workshop Studios EXHIBIT 23-028 - IND.0141.0004.0013 - Photo of [Toby] with [Suzie] and [Rob] in New Zealand EXHIBIT 23-029 - IND.0141.0004.0007 - Photo of [Toby] with his support worker EXHIBIT 23-030 - IND.0141.0004.0014 - Photo of [Toby] dressed as Harry Potter EXHIBIT 23-031 - IND.0141.0004.0020 - Photo of [Toby] dressed as Woody from Toy Story EXHIBIT 23-032 - IND.0141.0001.0992 - Email correspondence between [Suzie] and [Rob] and Afford re [Toby's] service agreement EXHIBIT 23-033 - IND.0141.0001.1019 - Email correspondence between [Suzie] and [Rob] and Afford re meeting to discuss [Toby's] NDIS plan EXHIBIT 23-034 - IND.0141.0001.0997 - Service agreement between [Suzie] and [Rob] and Afford (undated and not signed) EXHIBIT 23-035 - IND.0141.0001.0893 - Email correspondence between [Suzie] and [Rob] and Afford re incident at Bondi beach and revised support ratio of 1:2 EXHIBIT 23-036 - IND.0141.0001.1008 - Email correspondence between [Suzie] and [Rob] and Afford re [Toby] absconding EXHIBIT 23-037 - IND.0141.0001.1062 - Report prepared by Consultant Paediatrician re [Toby] EXHIBIT 23-038 - IND.0141.0001.0927 - Email correspondence between [Suzie] and [Rob] and Afford re investigation into [Toby] absconding EXHIBIT 23-039 - IND.0141.0001.0930 - Supporting documents for [Toby's] NDIS change of circumstances application - including incident reports for [Toby] absconding EXHIBIT 23-040 - IND.0141.0001.1049 - [Toby's] NDIS change of circumstances form - signed EXHIBIT 23-041 - IND.0141.0002.0158 - Email from [Toby's] plan managers to [Suzie] re overview of NDIS funds EXHIBIT 23-042 - IND.0141.0002.0148 - Email from [Toby's] plan managers to [Suzie] re overview of NDIS funds EXHIBIT 23-043 - IND.0141.0001.1097 - Service agreement between [Toby] and Afford where another participant's name is crossed out and replaced with [Toby] EXHIBIT 23-044 - IND.0141.0003.0001 - Afford communication book for [Toby] for month of May 2019 EXHIBIT 23-045 - IND.0141.0003.0016 - Afford communication book for [Toby] for month of October 2019 EXHIBIT 23-046 - IND.0141.0004.0006 - Text message from [Suzie] to Afford requesting photos of staff [Toby] interacts with EXHIBIT 23-047 - IND.0141.0001.1087 - Customer service agreement between [Toby] and plan managers EXHIBIT 23-048 - IND.0141.0001.0012 - Service agreement between [Toby] and [Suzie] and Afford (not signed) EXHIBIT 23-049 - IND.0141.0001.0038 - Service agreement between [Toby] and [Suzie] and Afford (signed) EXHIBIT 23-050 - IND.0141.0001.0297 - Service agreement between [Toby] and [Suzie] and Afford (signed) EXHIBIT 23-051 - IND.0141.0001.0370 - Email correspondence between [Suzie] and [Rob] and [Toby's] support coordinator re supports and TPP charge EXHIBIT 23-052 - IND.0141.0001.0052 - Email from [Toby's] support coordinator to Afford Cc [Suzie] and [Rob] re TPP charge EXHIBIT 23-053 - IND.0141.0001.1187 - Statement and multiple tax invoices of Afford's daily activities fees for [Toby] EXHIBIT 23-054 - IND.0141.0001.0053 - Email from [Suzie] and [Rob] to Afford re [Toby] not be attending Afford day program or Club Afford from 27 April 2021 due to family holiday EXHIBIT 23-055 - IND.0141.0004.0001 - Invoice for [Toby's] supports from support worker EXHIBIT 23-056 - STAT.0540.0001.0001 - Statement of [Erynn] EXHIBIT 23-057 - IND.0160.0001.0001 - Senior staff duties - Mt Druitt EXHIBIT 23-058 - IND.0160.0002.0001 - Photo of Mt Druitt Daily Roster EXHIBIT 23-059 - STAT.0541.0001.0001 - Statement of [Dianne] EXHIBIT 23-061 - STAT.0531.0002.0001 - Statement of [Rachel] - Redacted EXHIBIT 23-062 - IND.0071.0005.0031 - Attachment 30 - Email correspondence between [Rachel] and Afford CEO EXHIBIT 23-063 - IND.0071.0004.0003 - Attachment 1 - Email correspondence between [Rachel] and Afford CEO EXHIBIT 23-064 - IND.0071.0005.0046 - Attachment 34 - Internal Afford email correspondence about proposed care support governance framework EXHIBIT 23-065 - IND.0071.0004.0031 - Attachment 10 - Email correspondence between [Rachel] and Afford staff re concerns about compliance EXHIBIT 23-066 - IND.0071.0003.0003 - Disclosure Report EXHIBIT 23-067 - IND.0071.0003.0001 - Email from [Rachel] to Mike Allen attaching disclosure report EXHIBIT 23-068 - IND.0071.0004.0078 - Attachment 18 - Email from [Rachel] to former Afford CEO re issues amongst Afford executive team EXHIBIT 23-069 - IND.0071.0005.0021 - Attachment 28 - Internal Afford email correspondence re client fall injury EXHIBIT 23-070 - STAT.0533.0001.0001 - Statement of Ms Samantha Taylor PSM EXHIBIT 23-071 - STAT.0533.0002.0001 - Corrigendum to Statement of Ms Samantha Taylor PSM EXHIBIT 23-072 - CTD.7200.0035.0011 - NDIS Commission concluding assessment report regarding [Jason] EXHIBIT 23-073 - CTD.9999.0040.0001 - Letter from the Commonwealth to the Royal Commission re questions taken on notice during Public hearing 20 EXHIBIT 23-074 - CTD.7200.0037.0248 - NDIS Stage 1 Audit Report Australian Foundation For Disability for audit period 13 Feb 2022 to 14 Feb 2022 EXHIBIT 23-075 - CTD.7200.0037.0298 - NDIS Surveillance Audit Non Conformance Report - Australian Foundation For Disability EXHIBIT 23-076 - CTD.7200.0037.0309 - NDIS Surveillance Audit Report - Australian Foundation For Disability for audit period 8 Feb 2022 to 24 Feb 2022 EXHIBIT 23-077 - STAT.0532.0001.0001 - Statement of Ms Gerrie Mitra PSM EXHIBIT 23-078 - CTD.8000.0037.2974 - Excel spreadsheet outlining support items a provider may claim for day program EXHIBIT 23-079 - CTD.8000.0037.2972 - Excel spreadsheet outlining support items a provider may claim for in-home personal care EXHIBIT 23-080 - CTD.8000.0037.2973 - Excel spreadsheet outlining support items a provider may claim in temporary transformation payment arrangements EXHIBIT 23-081 - STAT.0535.0001.0001 - Statement of Joanne Toohey EXHIBIT 23-082 - STAT.0536.0001.0001 - Statement of Mike Allen EXHIBIT 23-083 - STAT.0543.0001.0001 - Supplementary statement of Mike Allen EXHIBIT 23-084 - STAT.0537.0001.0001 - Statement of Wayne Adamson EXHIBIT 23-085 - AFF.0002.0001.2326 - Afford written response to CTH-NTG-00033 EXHIBIT 23-086 - AFF.0012.0003.0016 - Afford written response to CTH-NTG-00196 EXHIBIT 23-087 - AFF.0006.0001.0251 - SAI Global NDIS Stage 2 Audit Report - Afford EXHIBIT 23-088 - AFF.0005.0001.8313 - Weir Consulting Whistleblower Protection Officer Report EXHIBIT 23-089 - AFF.0006.0001.1279 - Investigation Report - Allegations in relation to the conduct of Mr Steven Herald EXHIBIT 23-090 - AFF.0008.0001.0103 - Weir Disciplinary Investigation Report - Afford EXHIBIT 23-091 - AFF.0011.0001.0001 - Afford Business Improvement Plan EXHIBIT 23-092 - AFF.0013.0001.0001 - Afford Policy - Code of Conduct for Directors, Management, Employees, Volunteers and Contractors EXHIBIT 23-093 - AFF.0001.0001.0808 - Procedure - Service User Exit EXHIBIT 23-094 - AFF.0001.0001.0815 - Afford Procedure - Restrictive Practice VIC EXHIBIT 23-095 - AFF.0001.0001.0824 - Afford Procedure - Restrictive Practice QLD EXHIBIT 23-096 - AFF.0001.0001.0833 - Afford Procedure - Restrictive Practice NSW EXHIBIT 23-097 - AFF.0001.0001.0867 - Afford Policy - Restrictive Practices EXHIBIT 23-098 - AFF.0001.0001.0845 - Afford Procedure - Decision Making and Choice EXHIBIT 23-099 - AFF.0001.0001.0862 - Afford Procedure - Client Entry and Assessment Day Program EXHIBIT 23-100 - AFF.0002.0001.0144 - Afford Newsletter Template EXHIBIT 23-101 - AFF.0002.0001.0146 - Afford 'Be Connected On Line Week Feedback' Template EXHIBIT 23-102 - AFF.0001.0001.2559 - Afford Procedure - Red Alerts EXHIBIT 23-103 - AFF.0001.0001.2561 - Afford Procedure - Incident Report EXHIBIT 23-104 - AFF.0001.0001.2566 - Afford Procedure - Continuous Improvement EXHIBIT 23-105 - AFF.0001.0001.2569 - Afford Procedure - Complaint Management EXHIBIT 23-106 - AFF.0002.0001.2311 - Afford Policy & Procedure - Abuse and Neglect EXHIBIT 23-107 - AFF.0001.0001.2578 - Afford Feedback and Complaints poster EXHIBIT 23-108 - AFF.0004.0002.4760 - Afford Corporate Governance Policy EXHIBIT 23-109 - AFF.0001.0001.0908 - Official Community Visitor Report - visit to Afford on 19 Nov 2019 EXHIBIT 23-110 - AFF.0011.0002.0494 - Afford Visitor Report EXHIBIT 23-111 - AFF.0010.0001.0005 - Table setting out areas of expertise of each member of the Afford Board in the years 2019, 2020 and 2021 EXHIBIT 23-112 - AFF.0005.0001.7962 - Afford policy - Code of Conduct for Directors, Management, Employees, Volunteers and Contractors EXHIBIT 23-113 - AFF.0005.0001.8497 - Afford procedure - Staff Performance and Misconduct EXHIBIT 23-114 - AFF.0006.0001.0739 - Formal written warning letter issued to the former CEO of Afford following the Weir Consulting report EXHIBIT 23-115 - AFF.0005.0001.6583 - Afford organisational chart (with names) EXHIBIT 23-116 - AFF.0005.0001.6584 - Afford organisational chart (without names) EXHIBIT 23-117 - AFF.0005.0001.6585 - Afford organisational chart (with names) EXHIBIT 23-118 - AFF.0005.0001.6592 - Afford organisational chart from December 2021 EXHIBIT 23-119 - AFF.0005.0001.0379 - PACES - Managers presentation EXHIBIT 23-120 - AFF.0005.0001.1452 - Afford Disciplinary Investigation Report EXHIBIT 23-121 - AFF.0005.0001.6158 - Step-by-step process for investigations EXHIBIT 23-122 - AFF.0005.0001.0865 - Afford Position Description (Lifestyle Assistant) EXHIBIT 23-123 - AFF.0005.0001.0869 - Afford Position Description (Team Leader - Client Services') EXHIBIT 23-124 - AFF.0005.0001.0874 - Afford Position Description (Senior Lifestyle Assistant) EXHIBIT 23-125 - AFF.0005.0001.0878 - Afford Position Description (District Manager) EXHIBIT 23-126 - AFF.0005.0001.0896 - Afford 'Weekly Activity Menu Mt Druitt Day Program' EXHIBIT 23-127 - AFF.0005.0001.0898 - Afford 'Weekly Activity Menu Mt Druitt Day Program' EXHIBIT 23-128 - AFF.0004.0001.8488 - Afford Service Agreement, signed by Suzie EXHIBIT 23-129 - AFF.0004.0001.8516 - Afford Service Agreement, signed on behalf of Toby EXHIBIT 23-130 - AFF.0004.0001.8502 - Afford Service Agreement, signed by Suzie EXHIBIT 23-131 - AFF.0004.0001.8540 - Afford Service Agreement, signed by Suzie EXHIBIT 23-132 - AFF.0008.0001.0001 - Afford Service Agreement, signed by Sally EXHIBIT 23-133 - AFF.0008.0001.0025 - Afford Service Agreement, signed by Sally EXHIBIT 23-134 - AFF.0008.0001.0037 - Afford Service Agreement, signed by Sally EXHIBIT 23-135 - AFF.0008.0001.0216 - Afford Service Agreement, signed by Sally EXHIBIT 23-136 - AFF.0004.0001.5279 - Reportable incident immediate notification for incident ID: 4-ECPQBSK' EXHIBIT 23-137 - AFF.0004.0001.5087 - Reportable incident immediate notification for incident ID: 4-ED4M9SO' EXHIBIT 23-138 - AFF.0004.0001.5184 - Australian Government NDIS Quality and Safeguards Commission, 'Final Report Reportable incident ID: 4-ECPQBSK' EXHIBIT 23-139 - AFF.0004.0001.4945 - Australian Government NDIS Quality and Safeguards Commission, 'Final Report Reportable incident ID: 4-ED4M9SO' EXHIBIT 23-140 - AFF.0008.0001.0281 - Worksite Investigation report by Barry Wise concerning Nuumaalii EXHIBIT 23-141 - AFF.0005.0001.1341 - Letter to Afford staff member re investigation of incident EXHIBIT 23-142 - AFF.0005.0001.1347 - Internal Afford email re mealtime incidents EXHIBIT 23-143 - AFF.0005.0001.1391 - Show Cause letter to Afford Senior Lifestyle Assistant EXHIBIT 23-144 - AFF.0005.0001.1441 - Email from Lifestyle Assistant to Human Resources about incident of concern EXHIBIT 23-145 - AFF.0011.0002.0959 - Procedure - Incident Report - 005 EXHIBIT 23-146 - AFF.0004.0001.3854 - Procedure - Abuse and Neglect - 002 EXHIBIT 23-147 - AFF.0005.0001.6154 - Step-by-step process for investigations EXHIBIT 23-148 - AFF.0005.0001.1790 - CEO Report to the Board EXHIBIT 23-149 - AFF.0005.0001.4567 - CEO Report to the Board EXHIBIT 23-150 - AFF.0005.0001.1832 - CEO Report to the Board EXHIBIT 23-151 - AFF.0005.0001.1837 - CEO Report to the Board EXHIBIT 23-152 - AFF.0005.0001.1843 - CEO Report to the Board EXHIBIT 23-153 - AFF.0005.0001.1850 - CEO Report to the Board EXHIBIT 23-154 - AFF.0005.0001.1856 - CEO Report to the Board EXHIBIT 23-155 - AFF.0005.0001.1865 - CEO Report to the Board EXHIBIT 23-156 - AFF.0005.0001.1897 - CEO Report to the Board EXHIBIT 23-157 - AFF.0005.0001.1908 - CEO Report to the Board EXHIBIT 23-158 - AFF.0005.0001.1914 - CEO Report to the Board EXHIBIT 23-159 - AFF.0005.0001.1921 - CEO Report to the Board EXHIBIT 23-160 - AFF.0005.0001.1928 - CEO Report to the Board EXHIBIT 23-161 - AFF.0005.0001.1933 - CEO Report to the Board EXHIBIT 23-162 - AFF.0005.0001.1942 - CEO Report to the Board EXHIBIT 23-163 - AFF.0005.0001.1948 - CEO Report to the Board EXHIBIT 23-164 - AFF.0005.0001.1955 - CEO Report to the Board EXHIBIT 23-165 - AFF.0005.0001.1973 - CEO Report to the Board EXHIBIT 23-166 - AFF.0005.0001.1982 - CEO Report to the Board EXHIBIT 23-167 - AFF.0005.0001.1990 - CEO Report to the Board EXHIBIT 23-168 - AFF.0005.0001.1997 - CEO Report to the Board EXHIBIT 23-169 - AFF.0005.0001.2002 - CEO Report to the Board EXHIBIT 23-170 - AFF.0005.0001.2008 - CEO Report to the Board EXHIBIT 23-171 - AFF.0005.0001.2016 - CEO Report to the Board EXHIBIT 23-172 - AFF.0005.0001.2023 - CEO Report to the Board EXHIBIT 23-173 - AFF.0005.0001.2060 - CEO Report to the Board EXHIBIT 23-174 - AFF.0005.0001.1688 - Afford Board Meeting Minutes EXHIBIT 23-175 - AFF.0005.0001.1714 - Afford Board Meeting Minutes EXHIBIT 23-176 - AFF.0005.0001.1751 - Afford Board Meeting Minutes EXHIBIT 23-177 - AFF.0007.0001.0003 - Afford Board Meeting Minutes EXHIBIT 23-178 - AFF.0001.0001.0001 - Afford Remuneration and Nomination Committee Charter EXHIBIT 23-179 - AFF.0004.0002.4794 - Afford Remuneration and Nomination Committee Charter EXHIBIT 23-180 - AFF.0011.0001.3188 - Strategic Planning Conference Materials EXHIBIT 23-181 - AFF.0011.0001.0142 - Monthly Directors' Report - Board Papers EXHIBIT 23-182 - AFF.0005.0001.4226 - Finance, Audit & Risk Committee Meeting EXHIBIT 23-183 - AFF.0001.0001.0126 - Afford Annual Report (2015) EXHIBIT 23-184 - AFF.0001.0001.0058 - Afford Annual Report (2015/16) EXHIBIT 23-185 - AFF.0001.0001.0401 - Afford Annual Report (2016/17) EXHIBIT 23-186 - AFF.0001.0001.0334 - Afford Annual Report (2017/18) EXHIBIT 23-187 - AFF.0001.0001.0581 - Afford Annual Report (2018/19) EXHIBIT 23-188 - DRC.9999.0122.0001 - Afford Annual Report (2019/20) EXHIBIT 23-189 - DRC.9999.0122.0109 - Afford Annual Report (2020/21) EXHIBIT 23-190 - AFF.0004.0001.5024 - Additional information re Daniel Nuumaalii investigation (Attachment to final report to NDIS Commission (AFF.0004.0001.5184)) EXHIBIT 23-191 - AFF.0004.0001.1889 - Email from NDIS Commission to Wayne Adamson re separate reportable incidents EXHIBIT 23-192 - AFF.0004.0001.2010 - NDIS Commission, 5 Day Report Reportable Incident Id: 4-ECPQBSK [Jason] re Daniel Nuumaalii abuse (first notification) EXHIBIT 23-193 - AFF.0004.0001.5033 - NDIS Quality and Safeguards Commission, 5 Day Report Reportable Incident Id: 4-ED4M9SO [Jason] re Daniel Nuumaalii abuse (second notification) EXHIBIT 23-194 - AFF.0004.0001.3816 - Letter from NDIS Commission to Afford re Daniel Nuumaalii investigation EXHIBIT 23-195 - AFF.0004.0001.2116 - Internal Afford email re cancellation of Daniel Nuumaalii's shifts and removal from the roster EXHIBIT 23-196 - AFF.0004.0001.1901 - Letter from Afford to Daniel Nuumaalii terminating employment EXHIBIT 23-197 - AFF.0004.0001.2599 - Letter from the Office of the Children's Guardian to Afford re bar of Daniel Nuumaalii's WWCC EXHIBIT 23-198 - CTD.7200.0035.0961 - NDIS Commission Briefing Note re Daniel Nuumaalii banning order EXHIBIT 23-199 - NSW.0065.0001.0001 - Agreed facts on sentence of Daniel Nuumaalii EXHIBIT 23-201 - NSW.9999.0048.0013 - Court Order Notice - R v Daniel Nuumaalii EXHIBIT 23-202 - AFF.0004.0001.5290 - Email correspondence between NDIS Commission and Afford re incidents involving [Jason] EXHIBIT 23-203 - AFF.0004.0001.0456 - Internal Afford email correspondence re complaint by [Lilly] about cancellation of services for [Simon] EXHIBIT 23-204 - AFF.0004.0001.4150 - Responses to investigation questions provided by Afford staff member re client water incident EXHIBIT 23-205 - AFF.0004.0001.0374 - Email from [Lilly] to Afford re complaint about Lifestyle Assistant EXHIBIT 23-206 - AFF.0004.0001.0380 - Email from [Lilly] to Afford following up complaint about Lifestyle Assistant EXHIBIT 23-207 - AFF.0003.0001.1788 - CIMSability notification re Afford client choking incident EXHIBIT 23-208 - AFF.0003.0001.1051 - Formal written warning to Lifestyle Assistant at Eschol Park re client choking incident EXHIBIT 23-209 - AFF.0003.0001.2113 - CIMSability notification re Afford client choking incident at Eschol Park EXHIBIT 23-210 - AFF.0003.0001.1348 - Formal written warning to Lifestyle Assistant at 'Butterflies' re client choking incident EXHIBIT 23-211 - AFF.0003.0001.1533 - CIMSability notification re Afford client choking incident at 'Butterflies' EXHIBIT 23-212 - AFF.0004.0001.4142 - Internal Afford email re client water incident EXHIBIT 23-213 - AFF.0004.0001.4036 - Afford Risk Assessment - client water incident EXHIBIT 23-214 - AFF.0004.0001.4154 - Lifestyle Assistant responses to investigation questions re client water incident EXHIBIT 23-215 - AFF.0008.0001.0254 - ANSVAR Enterprise Risk Management Report EXHIBIT 23-216 - AFF.0001.0001.0018 - Afford organisational chart EXHIBIT 23-217 - AFF.0004.0002.4758 - Afford senior management organisational chart EXHIBIT 23-218 - AFF.0004.0002.6272 - Afford Letter to NDIS Commission re response to request for information EXHIBIT 23-219 - AFF.0004.0001.4322 - NDIS reportable incident immediate notification re [Brendan] restraint by Lifestyle Assistant EXHIBIT 23-220 - AFF.0004.0001.0113 - The Afford Way EXHIBIT 23-221 - AFF.0004.0001.4291 - NDIS reportable incident 5-day notification - [Brendan] restrain by Lifestyle Assistant EXHIBIT 23-222 - AFF.0001.0001.0700 - SAI Global Non-Conformance Report EXHIBIT 23-223 - AFF.9999.0002.0001 - NDIS QSC letter to Ms Toohey re appointment as CEO of Afford EXHIBIT 23-224 - AFF.0004.0002.4728 - Constitution of Australian Foundation for Disability EXHIBIT 23-225 - AFF.0004.0002.1972 - Internal Afford email correspondence EXHIBIT 23-226 - AFF.0004.0001.5700 - Risk Assessment Form EXHIBIT 23-227 - AFF.0005.0001.5103 - Mount Druitt staff meeting minutes EXHIBIT 23-228 - AFF.0005.0001.8055 - Email correspondence between Mike Allen and [Rachel] re disclosure EXHIBIT 23-229 - AFF.0005.0001.8050 - Internal Afford email correspondence between Mike Allen and [Rachel] re disclosure EXHIBIT 23-230 - AFF.0005.0001.8296 - Internal Afford email correspondence about investigation EXHIBIT 23-231 - AFF.0005.0001.8308 - Email from Mike Allen to [Rachel] re disclosure EXHIBIT 23-232 - AFF.0005.0001.8403 - Email correspondence between [Rachel] and Mike Allen re disclosure and investigation EXHIBIT 23-233 - AFF.0005.0001.8417 - Email from [Rachel] to Ross Fowler re lodging formal grievance EXHIBIT 23-234 - AFF.0005.0001.8488 - Email correspondence between Ross Fowler and Mike Allen re Afford investigation into [Rachel] EXHIBIT 23-235 - DRC.9999.0130.0001 - Afford media release EXHIBIT 23-236 - DRC.9999.0130.0003 - The Canberra Times - Disability service sorry over abuse EXHIBIT 23-237 - AFF.0004.0002.4642 - Daniel Nuumaalli Employment Application Form EXHIBIT 23-238 - AFF.0011.0002.0941 - Procedure - Complaint Management - 004 EXHIBIT 23-239 - AFF.0011.0002.0932 - Procedure - Complaint Management - 003 EXHIBIT 23-240 - AFF.0011.0002.0924 - Procedure - Complaint Management - 002 EXHIBIT 23-241 - AFF.0011.0002.0917 - Procedure - Complaint Management - 001 EXHIBIT 23-242 - AFF.0004.0001.0095 - Poster - Feedback and Complaints - 004 EXHIBIT 23-243 - AFF.0011.0002.0916 - Poster - Feedback and Complaints - 002 EXHIBIT 23-244 - AFF.0005.0001.7336 - Procedure - Incident Report - 001 EXHIBIT 23-245 - AFF.0011.0002.0950 - Procedure - Incident Report - 004 EXHIBIT 23-246 - AFF.0011.0002.0955 - Procedure - Incident Report - 002 EXHIBIT 23-247 - AFF.0004.0001.0055 - Procedure - Abuse and Neglect - 003 EXHIBIT 23-248 - AFF.0011.0002.0904 - Procedure - Abuse and Neglect - 001 EXHIBIT 23-249 - AFF.0004.0001.4385 - Procedure - Red Alerts - 003 EXHIBIT 23-250 - AFF.0005.0001.7487 - Procedure - Red Alerts - 001 EXHIBIT 23-251 - AFF.0004.0001.4007 - [Poster] Red Alerts - 019 EXHIBIT 23-252 - AFF.0004.0001.4773 - [Poster] Red Alerts - 019 EXHIBIT 23-253 - AFF.0011.0002.0987 - [Poster] Red Alerts - 018 EXHIBIT 23-254 - AFF.0011.0002.0977 - [Poster] Red Alerts - 011 EXHIBIT 23-255 - AFF.0011.0002.0975 - [Poster] Red Alerts - 010 EXHIBIT 23-256 - AFF.0011.0002.0973 - [Poster] Red Alerts - 009 EXHIBIT 23-257 - AFF.0011.0002.0981 - [Poster] Red Alerts - 008 EXHIBIT 23-258 - AFF.0011.0002.0979 - [Poster] Red Alerts - 005 EXHIBIT 23-259 - AFF.0011.0002.0971 - [Poster] Red Alerts - 004 EXHIBIT 23-260 - AFF.0011.0002.0969 - [Poster] Red Alerts - 003 EXHIBIT 23-261 - AFF.0011.0002.0983 - [Poster] Red Alerts - 002 EXHIBIT 23-262 - AFF.0011.0002.0985 - [Poster] Red Alerts - 001 EXHIBIT 23-263 - CTD.7200.0035.1327 - Email correspondence between NDIS Commission and NSW Police re Daniel Nuumaalii banning order EXHIBIT 23-264 - CTD.8000.0030.3350 - [Toby's] NDIS plan EXHIBIT 23-265 - CTD.8000.0030.3482 - [Toby's] NDIS plan EXHIBIT 23-266 - DRC.9999.0121.0001 - ABC News Report titled 'NDIS provider accused of compromising safety of people with disability in quest for growth' EXHIBIT 23-267 - AFF.0005.0001.7327 - Wayne Adamson Performance Review Meeting Minutes EXHIBIT 23-268 - AFF.0004.0001.8818 - Service Agreement between [Jason] and [Sally] and Afford (signed) EXHIBIT 23-269 - AFF.0004.0001.4043 - NDIS Quality and Safeguards Commission, 5 Day Report Reportable Incident Id: 4-G5SNDL3 EXHIBIT 23-270 - AFF.0005.0001.4589 - Extracted quote from service agreement between [Toby's] and Afford EXHIBIT 23-271 - AFF.0004.0001.8793 - Service agreement between [Jason] and Afford EXHIBIT 23-272 - AFF.0004.0001.8805 - Service agreement between [Jason] and Afford EXHIBIT 23-273 - AFF.0003.0001.2148 - Email from Lifestyle Assistant to Wayne Adamson re [Brendan] incident EXHIBIT 23-274 - AFF.0004.0001.0369 - Letter to [Lilly] from Afford regarding complaint (unsigned) EXHIBIT 23-275 - AFF.0005.0001.4673 - Service Agreement between [Jason] and Afford (unsigned) EXHIBIT 23-276 - AFF.0004.0002.4621 - Daniel Nuumaalii - Lifestyle Assistant Interview EXHIBIT 23-277 - AFF.0004.0001.5031 - File note re Afford Team Leader and District Manager's interactions with NSWPF re Daniel Nuumaalii (author not clear) EXHIBIT 23-278 - AFF.0004.0001.1829 - Email correspondence between Barry Wise and NSW Police re independent investigation EXHIBIT 23-279 - DRC.0008.0010.0102 - Letter from Gilbert + Tobin to Solicitor Assisting the Royal Commission (Response to questions taken on notice by Samantha Taylor) EXHIBIT 23-280 - DRC.0008.0010.0104 - Letter from Gilbert + Tobin to Solicitor Assisting the Royal Commission (Response to questions taken on notice by Samantha Taylor) EXHIBIT 23-281 - DRC.0008.0011.0001 - Letter from Jo Toohey, Afford CEO, to Solicitor Assisting the Royal Commission (Response to questions taken on notice by Afford witnesses) EXHIBIT 23-282 - DRC.0008.0010.0106 - Letter from Jo Toohey, Afford CEO, to Solicitor Assisting the Royal Commission (Re content of Volume 2 of Afford's monthly Board Papers) EXHIBIT 23-283 - AFF.0002.0001.0111_E - Index and Appendix 4 to Afford written response to CTH-NTG-00033 (Extract) EXHIBIT 23-284 - AFF.0004.0001.2251 - Email from Afford to NDIS Commission attaching Worksite Investigation report by Barry Wise concerning Nuumaalii EXHIBIT 23-285 - AFF.0009.0001.0001 - Excel spreadsheet listing Afford Executives in 2019- 2022 EXHIBIT 23-286 - AFF.0002.0001.2287 - McLeay Consulting Investigation Report into Woodbine Group Home EXHIBIT 23-287 - AFF.0005.0001.1515 - Notes on responses to Investigation Questions regarding injuries sustained by client EXHIBIT 23-288 - AFF.0005.0001.0919 - Internal Afford email re Red Alert procedure EXHIBIT 23-289 - AFF.0011.0001.0338_E - Monthly Directors' Report, Board Papers Volume 1 (Extract) EXHIBIT 23-290 - AFF.0005.0001.2028 - Acting CEO Report to the Board EXHIBIT 23-291 - AFF.0005.0001.2033 - Interim CEO Report to the Board EXHIBIT 23-292 - AFF.0005.0001.2034 - Interim CEO Report to the Board EXHIBIT 23-293 - AFF.0005.0001.2036 - Interim CEO Report to the Board EXHIBIT 23-294 - AFF.0005.0001.2039 - Interim CEO Report to the Board EXHIBIT 23-295 - AFF.0005.0001.2047 - Interim CEO Report to the Board EXHIBIT 23-296 - AFF.0005.0001.2050 - CEO Report to the Board EXHIBIT 23-297 - AFF.0005.0001.2054 - CEO Report to the Board EXHIBIT 23-298 - AFF.0011.0002.0132 - CEO Report to the Board