Public hearing 13 - Exhibits tendered in Chambers

Date
Hearing
Public hearing 13: Preventing and responding to violence, abuse, neglect and exploitation in disability services (a case study)

Exhibits

EXHIBIT 13-001 - STAT.0332.0001.0001 - Statement of Jennie Piaud
EXHIBIT 13-002 - STAT.0338.0001.0001 - Statement of Eliza
EXHIBIT 13-003 - STAT.0337.0001.0001 - Statement of Sophia
EXHIBIT 13-004 - STAT.0339.0001.0001 - Statement of Graeme Head
EXHIBIT 13-005 - STAT.0357.0001.0001 - Statement of Graeme Head
EXHIBIT 13-006 - STAT.0336.0002.0001 - Statement of Caroline Cuddihy
EXHIBIT 13-007 - STAT.0336.0003.0001 - Supplementary Statement of Caroline Cuddihy
EXHIBIT 13-008 - STAT.0341.0001.0001 - Statement of Scott McNaughton
EXHIBIT 13-009 - STAT.0342.0001.0001 - Statement of Paul Richard Miller
EXHIBIT 13-010 - STAT.0354.0001.0001 - Supplementary statement of Paul Richard Miller
EXHIBIT 13-012 - IND.0080.0003.0006 - Photo of Melissa feeding a horse
EXHIBIT 13-013 - IND.0080.0003.0007 - Photo of Melissa walking with ducks
EXHIBIT 13-014 - IND.0080.0003.0011 - Photo of Melissa on bike
EXHIBIT 13-015 - DRC.9999.0031.0001 - The Australian article, 'Sister's complaint sees disabled woman kicked out'
EXHIBIT 13-016 - IND.0080.0001.0263 - Service support agreement for Melissa
EXHIBIT 13-017 - IND.0080.0001.0280 - Shared living residency agreement for Melissa
EXHIBIT 13-018 - IND.0080.0001.0292 - Sunnyfield Quote for Service
EXHIBIT 13-019 - IND.0080.0006.0008 - NDIS Plan for Melissa May 2017
EXHIBIT 13-020 - IND.0080.0004.0001 - Sunnyfield Complaints and Feedback Guide
EXHIBIT 13-021 - IND.0080.0001.0293 - Email from Sunnyfield to Eliza re CCTV request
EXHIBIT 13-022 - IND.0080.0001.0252 - Emails between Eliza and Sunnyfield re suggested changes to service agreements
EXHIBIT 13-023 - IND.0080.0001.0253 - Further emails between Eliza and Sunnyfield re suggested changes to service agreements
EXHIBIT 13-024 - IND.0080.0001.0254 - Email from Eliza to Sunnyfield attaching signed service agreements
EXHIBIT 13-025 - IND.0080.0006.0006 - Email from Eliza to Jonathan Swain re Eliza's summary of discussion re concerns about SP1
EXHIBIT 13-026 - IND.0080.0005.0044 - Email from Sunnyfield to Eliza re batteries found in backyard
EXHIBIT 13-027 - IND.0080.0005.0063 - Email from Eliza to NSW Ombudsman re concerns about SP1
EXHIBIT 13-028 - IND.0080.0006.0001 - Email from Sunnyfield to Eliza re response to thermometer and paracetamol complaint
EXHIBIT 13-029 - IND.0080.0005.0072 - Email from Eliza to Melissa's former advocate with notes from conversation with SP1 re biting incident
EXHIBIT 13-030 - IND.0080.0005.0076 - Email from NDIA to Eliza re Sunnyfield's cessation of services
EXHIBIT 13-031 - IND.0080.0006.0018 - Letter from Sunnyfield to Eliza re issues for discussion
EXHIBIT 13-032 - IND.0080.0001.0255 - Letter from Sunnyfield to Eliza re notice of cessation of services
EXHIBIT 13-033 - IND.0080.0001.0257 - Further letter from Sunnyfield to Eliza re notice of cessation of services
EXHIBIT 13-034 - IND.0080.0001.0258 - Letter from Eliza to Sunnyfield re eviction and withdrawal of services
EXHIBIT 13-035 - IND.0080.0001.0260 - Letter from Sunnyfield to Eliza re response to 14 June 2018 letter
EXHIBIT 13-036 - IND.0080.0001.0261 - Letter from Sunnyfield to Eliza re mediation
EXHIBIT 13-037 - IND.0080.0001.0001 - Letter from NSW Ombudsman to Eliza re complaint about Sunnyfield
EXHIBIT 13-038 - IND.0080.0001.0262 - Letter from Sunnyfield re investigation into alleged misconduct
EXHIBIT 13-039 - IND.0082.0001.0001 - Photo of Carl playing piano
EXHIBIT 13-040 - IND.0082.0001.0002 - Photo of Carl at beach
EXHIBIT 13-041 - IND.0082.0001.0003 - Photo of Carl
EXHIBIT 13-042 - IND.0082.0001.0004 - Photo of Carl hugging Sophia
EXHIBIT 13-045 - CTD.7200.0016.0172 - NDISQSC Standard Operating Procedure - Disclosing information to WSU - NDIS Worker Screening
EXHIBIT 13-046 - CTD.7200.0016.0192 - NDISQSC - Information sharing to support nationally consistent NDIS worker screening
EXHIBIT 13-047 - CTD.7200.0016.0212 - COAG - Intergovernmental agreement on nationally consistent worker screening for the National Disability Insurance Scheme
EXHIBIT 13-048 - CTD.7200.0016.0202 - NDISQSC - Draft - Quick reference guide: How to add a worker screening flag to a contact or worker in COS
EXHIBIT 13-049 - SUN.0001.0060.1680 - Emails between Sunnyfield staff and NSW Health re engaging Sunnyfield as new service provider
EXHIBIT 13-050 - SUN.0001.0060.1682 - Emails between Eliza and NDIA re lack of assistance for transitioning to new service provider
EXHIBIT 13-051 - SUN.0001.0046.1923 - Service support agreement for Carl
EXHIBIT 13-052 - SUN.0001.0046.1938 - Shared living residency agreement for Carl
EXHIBIT 13-053 - SUN.0001.0046.1950 - Service support agreement for fourth resident
EXHIBIT 13-054 - SUN.0001.0046.1966 - Shared living residency agreement for fourth resident
EXHIBIT 13-055 - SUN.0001.0046.2294 - Service support agreement (amendment) for Chen
EXHIBIT 13-056 - SUN.0001.0034.8968 - Shared living residency agreement for Chen
EXHIBIT 13-057 - SUN.0001.0048.7462 - Service support agreement for Melissa
EXHIBIT 13-058 - SUN.0001.0046.1912 - Shared living residency agreement for Melissa
EXHIBIT 13-059 - SUN.0001.0060.1819 - Lifestyle and Behaviour Intervention Support Plan for Melissa, January 2016
EXHIBIT 13-060 - SUN.0001.0060.1889 - Lifestyle and Behaviour Intervention Support Plan for Chen, October 2014
EXHIBIT 13-061 - SUN.0001.0060.1690 - Deed of Licence for the House between FACS (Licensor) and Sunnyfield (Licensee)
EXHIBIT 13-062 - SUN.0001.0060.1701 - Lease for the House between Minister for Disability Services and Gateway 2015 Properties Ltd
EXHIBIT 13-063 - SUN.0001.0060.1778 - Side deed for the House between Minister for Disability Services and Gateway 2015 Properties Ltd
EXHIBIT 13-064 - SUN.0001.0060.1793 - Maintenance Agreement (Group Homes) between Minister for Disability Services (Property Owner) and Gateway 2015 Properties Ltd (Accommodation provider) for portfolio of sites
EXHIBIT 13-065 - SUN.0001.0034.7828 - Service supports agreement for Melissa with mark ups by Eliza
EXHIBIT 13-066 - SUN.0001.0034.7845 - Shared living residency agreement for Melissa with mark ups by Eliza
EXHIBIT 13-067 - SUN.0001.0032.9844 - Chain email between Eliza and Sunnyfield staff re shared living residency agreement and service supports agreement for Melissa
EXHIBIT 13-068 - SUN.0001.0060.1887 - Registration of Food Business for the House
EXHIBIT 13-069 - SUN.0001.0060.1925 - Email from Sunnyfield staff member re Sunnyfield food business transfer from previous service provider
EXHIBIT 13-070 - SUN.0001.0032.2967 - Letter from Eliza to Sunnyfield re Melissa's head wound, guardianship, consent and medical assistance
EXHIBIT 13-071 - SUN.0001.0051.2469 - Sunnyfield Policy - Client advocacy policy and procedure
EXHIBIT 13-072 - SUN.0001.0051.2738 - Sunnyfield Easy English document - Getting help from an advocate
EXHIBIT 13-073 - SUN.0001.0056.3805 - Sunnyfield Essential training matrix - Orientation
EXHIBIT 13-074 - SUN.0001.0044.0181 - Incident report - IN09294 - Incident 6 October 2017
EXHIBIT 13-075 - SUN.0001.0044.0110 - Response team investigation plan - IN09294
EXHIBIT 13-076 - SUN.0001.0044.0219 - Details of inquiries taken re Melissa's broken finger on 3 October 2017 and findings
EXHIBIT 13-077 - SUN.0001.0044.0566 - Incident report - IN10208 - Incident 3 January 2018
EXHIBIT 13-078 - SUN.0001.0049.5189 - Incident report - IN10270 - Incident 9 January 2018
EXHIBIT 13-079 - SUN.0001.0050.7884 - Email from Sunnyfield staff member to Jennifer Luff and Sunnyfield staff member including Stopline anonymous complaint findings - IN10270
EXHIBIT 13-080 - SUN.0001.0045.4239 - Incident report - IN10752 - Incident 25 February 2018
EXHIBIT 13-081 - SUN.0001.0031.7257 - Email from Sunnyfield staff member to Jennifer Luff and Sunnyfield staff member including Stopline anonymous complaint findings - IN10752
EXHIBIT 13-082 - SUN.0001.0045.4385 - Incident report - IN10776 - Incident 4 February 2018
EXHIBIT 13-083 - SUN.0001.0050.1511 - Incident report - IN12205 - Incident 11 July 2018
EXHIBIT 13-084 - SUN.0001.0032.5838 - Incident report - IN12192 - Incident 10 July 2018
EXHIBIT 13-085 - SUN.0001.0032.5029 - Outcome summary and recommendation - IN12205
EXHIBIT 13-086 - SUN.0001.0050.1607 - Incident report - IN12274 - Incident 17 July 2018
EXHIBIT 13-087 - SUN.0001.0050.2441 - Incident report - IN13512 - Incident 29 October 2018
EXHIBIT 13-088 - SUN.0001.0032.1317 - Email from Sunnyfield staff member to Sunnyfield staff member re incident outcome and actions to be taken - IN13512
EXHIBIT 13-089 - SUN.0001.0050.5277 - Incident report - IN17619 - Incident 21 September 2019
EXHIBIT 13-090 - SUN.0001.0032.4412 - Incident report - IN16615 - Incident 24 June 2019
EXHIBIT 13-091 - SUN.0001.0032.4422 - NDISQSC interim behaviour support plan for Carl (related to IN16615)
EXHIBIT 13-092 - SUN.0001.0031.9999 - Incident report - IN18431 - Incident 16 November 2019
EXHIBIT 13-093 - SUN.0001.0032.0005 - Chain email between Sophia and Sunnyfield staff re risks in the House backyard (related to IN18431)
EXHIBIT 13-094 - SUN.0001.0045.1587 - Incident report - IN20511 - Incident 10 May 2020
EXHIBIT 13-095 - SUN.0001.0032.4074 - Incident report - IN16642 - Incident 25 June 2019
EXHIBIT 13-096 - SUN.0001.0045.6404 - Incident report - IN19833 - Incident 25 October 2019
EXHIBIT 13-097 - SUN.0001.0044.8790 - Incident report - IN17235 - Incident 14 August 2019
EXHIBIT 13-098 - SUN.0001.0044.0042 - Internal Sunnyfield email re complaint by Eliza re Melissa's behaviour support plan
EXHIBIT 13-099 - SUN.0001.0036.8120 - Email from Eliza to Jonathan Swain re issues with SP1
EXHIBIT 13-100 - SUN.0001.0034.5934 - Email from Eliza to Sunnyfield Feedback re Melissa missing OT appointment
EXHIBIT 13-101 - SUN.0001.0033.3883 - Emails between Eliza and Sunnyfield staff re Melissa's non-attendance at OT appointment
EXHIBIT 13-102 - SUN.0001.0031.1193 - Email from Eliza to Sunnyfield Feedback re support worker and request for removal of support for Melissa
EXHIBIT 13-103 - SUN.0001.0036.4830 - Internal Sunnyfield email re Eliza's formal request to remove support worker from supporting Melissa
EXHIBIT 13-104 - SUN.0001.0044.0238 - Email from Eliza to Sunnyfield Feedback re non-response to previous complaint
EXHIBIT 13-105 - SUN.0001.0038.3230 - Emails between Eliza and Sunnyfield staff member re email handover to SP1
EXHIBIT 13-106 - SUN.0001.0040.1655 - Emails between SP1 and Eliza re Melissa's breakfast and snacks
EXHIBIT 13-107 - SUN.0001.0035.8767 - Email from Eliza to Sunnyfield staff re mealtime management folder
EXHIBIT 13-108 - SUN.0001.0035.6401 - Emails between Eliza and Sunnyfield staff re calling Eliza when on-call GP sees Melissa
EXHIBIT 13-109 - SUN.0001.0042.1552 - Emails between fourth resident's mother and SP1 re fourth resident's psychiatrist appointment
EXHIBIT 13-110 - SUN.0001.0034.7738 - Email from other resident's mother to Sunnyfield staff members re. adding support worker to [the House] roster
EXHIBIT 13-111 - SUN.0001.0040.3732 - Emails between Sophia and Sunnyfield staff re funding for Carl and updates to the House
EXHIBIT 13-112 - SUN.0001.0042.9224 - Emails between Sunnyfield staff member and Sophia re NDIA reimbursements and funding for Carl
EXHIBIT 13-113 - SUN.0001.0035.0494 - Emails between Jennifer Luff and Sophia re coronavirus restrictions
EXHIBIT 13-114 - SUN.0001.0034.6001 - Emails between Sunnyfield staff and NSW Health representative re disability support pension payments for Chen and cost to Jane
EXHIBIT 13-115 - SUN.0001.0040.0837 - Email from Jane to SP1 re day program for Chen
EXHIBIT 13-116 - SUN.0001.0042.9528 - Emails between Sunnyfield staff member and Jane re Chen, SP1 and day program
EXHIBIT 13-117 - SUN.0001.0043.4213 - Email from Jane to Sunnyfield staff member re Chen and missed consultation with specialist at the House
EXHIBIT 13-118 - SUN.0001.0060.1878 - Sunnyfield communications protocol - Shared independent living guidance for allied health practitioners
EXHIBIT 13-119 - SUN.0001.0060.1883 - Sunnyfield shared living staff protocol for communicating with clients, guardians or carers
EXHIBIT 13-120 - SUN.0001.0060.1880 - Sunnyfield communications protocol - Shared independent living, client's circle of support
EXHIBIT 13-121 - SUN.0001.0040.3833 - Email from Eliza to SP1 about frequency of Sunnyfield communal meetings
EXHIBIT 13-122 - SUN.0001.0040.2444 - Email from Eliza to SP1 and Jonathan Swain re house meeting arranged without Eliza's knowledge
EXHIBIT 13-123 - SUN.0001.0042.9940 - Emails between Melissa's former advocate, Jennifer Luff, SP1, Sunnyfield staff member and Caroline Cuddihy re advocacy for Melissa and accommodation issue
EXHIBIT 13-124 - SUN.0001.0042.0588 - Emails between Eliza and Sunnyfield staff members re Eliza's request for incident notification
EXHIBIT 13-125 - SUN.0001.0034.7030 - Emails between Eliza and Sunnyfield staff member re information gathering and incident reports related to Melissa
EXHIBIT 13-126 - SUN.0001.0040.3086 - Emails between Eliza and SP1 re available information about Melissa
EXHIBIT 13-127 - SUN.0001.0044.0652 - Email from Sunnyfield support worker to SP1 re complaint about Eliza
EXHIBIT 13-128 - SUN.0001.0044.0108 - Email from Sunnyfield staff member to Sunnyfield staff member re IN09294 findings and recommendations
EXHIBIT 13-129 - SUN.0001.0031.7188 - Emails between Eliza and Sunnyfield staff re incident with Chen, Melissa and Melissa's mother on 10 July 2018
EXHIBIT 13-130 - SUN.0001.0037.2432 - Email from Jennifer Luff to Eliza re update regarding notice of cessation of services
EXHIBIT 13-131 - SUN.0001.0038.6896 - NDISQSC behaviour support plan for Melissa
EXHIBIT 13-132 - SUN.0001.0036.4022 - Email from Sunnyfield staff member to Sunnyfield Feedback re Eliza's communications with another Sunnyfield staff member
EXHIBIT 13-133 - SUN.0001.0060.1687 - Email from Sunnyfield staff member to Jennifer Luff re her resignation from Sunnyfield the House
EXHIBIT 13-134 - SUN.0001.0060.1688 - Email from Sunnyfield house manager to support workers at the House re her resignation from the House
EXHIBIT 13-135 - SUN.0001.0043.7678 - Emails between Jennifer Luff and Jane re Sunnyfield house manager leaving the House
EXHIBIT 13-136 - SUN.0001.0045.2562 - Email from Sophia to Sunnyfield staff re Sunnyfield house manager leaving the House
EXHIBIT 13-137 - SUN.0001.0035.3703 - Email from Sunnyfield staff member to Jennifer Luff re the House environment
EXHIBIT 13-138 - SUN.0001.0032.0829 - Investigation Report A prepared by Jennie Piaud
EXHIBIT 13-139 - SUN.0001.0045.0593 - Investigation Report E prepared by Jennie Piaud
EXHIBIT 13-140 - SUN.0001.0045.3295 - Investigation Report G prepared by Jennie Piaud
EXHIBIT 13-141 - SUN.0001.0031.1355 - Investigation Report B prepared by Jennie Piaud
EXHIBIT 13-142 - SUN.0001.0031.1378 - Investigation Report C prepared by Jennie Piaud
EXHIBIT 13-143 - SUN.0001.0050.7274 - Investigation Report D prepared by Jennie Piaud
EXHIBIT 13-144 - SUN.0001.0050.7255 - Investigation Report F prepared by Jennie Piaud
EXHIBIT 13-145 - SUN.0001.0050.7176 - Investigation Report H prepared by Jennie Piaud
EXHIBIT 13-146 - SUN.0001.0031.2378 - Emails between Sunnyfield and NDISQSC re request for information about complaint involving abuse of Chen and Carl in the House
EXHIBIT 13-147 - SUN.0001.0044.7451 - Letter from Sunnyfield to SP1 re suspension of employment during investigation process
EXHIBIT 13-148 - SUN.0001.0044.7453 - Letter from Sunnyfield to SP2 re suspension of your employment during investigation process
EXHIBIT 13-149 - SUN.0001.0053.0645 - Letter from Sunnyfield to SP1 re workplace investigation and continuing paid suspension
EXHIBIT 13-150 - SUN.0001.0053.0641 - Letter from Sunnyfield to SP2 re workplace investigation and continuing paid suspension
EXHIBIT 13-151 - SUN.0001.0033.3307 - Official Community Visitor Report - the House
EXHIBIT 13-152 - SUN.0001.0039.7841 - Official Community Visitor Report - the House
EXHIBIT 13-153 - SUN.0001.0053.1359 - Unsigned letter from Sunnyfield to SP1 re outcome of show cause
EXHIBIT 13-154 - SUN.0001.0031.4757 - Incident report - IN15144 - Incident 8 March 2019
EXHIBIT 13-155 - SUN.0001.0053.1502 - Unsigned letter from Sunnyfield to SP2 re notice of termination of employment
EXHIBIT 13-156 - SUN.0001.0051.2851 - Sunnyfield procedure - Complaints, feedback and disputes
EXHIBIT 13-157 - SUN.0001.0051.2805 - Sunnyfield policy - Complaints, feedback, whistleblower and disputes
EXHIBIT 13-158 - SUN.0001.0060.0878 - Sunnyfield policy - Whistleblowers
EXHIBIT 13-159 - SUN.0001.0051.2842 - Sunnyfield procedure - Whistleblowers
EXHIBIT 13-160 - SUN.0001.0051.2714 - Sunnyfield complaints and feedback guide - Easy-read
EXHIBIT 13-161 - SUN.0001.0051.2834 - Sunnyfield complaints and feedback brochure
EXHIBIT 13-162 - SUN.0001.0051.1701 - Sunnyfield shared living operations manual
EXHIBIT 13-163 - SUN.0001.0051.0601 - Sunnyfield managing performance and disciplinary guidelines
EXHIBIT 13-164 - SUN.0001.0051.0633 - Sunnyfield employee performance improvement plan template
EXHIBIT 13-165 - SUN.0001.0060.1279 - Sunnyfield policy - Responding to and managing workplace bullying, harrassment, discrimination or violence
EXHIBIT 13-166 - SUN.0001.0032.0196 - Sunnyfield code of conduct - employees
EXHIBIT 13-167 - SUN.0001.0060.1344 - Sunnyfield policy - prevention of and responding to allegations of abuse, assault or neglect of Sunnyfield clients
EXHIBIT 13-168 - SUN.0001.0060.1348 - Sunnyfield poster - Prevention of, responding to allegations of abuse assault or neglect of clients
EXHIBIT 13-169 - SUN.0001.0060.1349 - Sunnyfield procedure - Responding to abuse, assault or neglect of Sunnyfield clients
EXHIBIT 13-170 - SUN.0001.0060.1355 - Sunnyfield procedures - Response (to allegations of assault, abuse or neglect of Sunnyfield clients) team
EXHIBIT 13-171 - SUN.0001.0060.1513 - Sunnyfield brochure - Creating a safe place for everyone at Sunnyfield
EXHIBIT 13-172 - SUN.0001.0060.0855 - Sunnyfield poster - Response team
EXHIBIT 13-173 - SUN.0001.0060.1533 - Sunnyfield work instruction - Response team client support symbol
EXHIBIT 13-174 - SUN.0001.0060.1560 - Sunnyfield after-hours emergency support line - Shared living service staff guide
EXHIBIT 13-175 - SUN.0001.0060.1568 - Sunnyfield brochure - Maintaining professional boundaries
EXHIBIT 13-176 - SUN.0001.0046.3545 - Sunnyfield risk, safety and compliance monthly report - March 2018
EXHIBIT 13-177 - SUN.0001.0046.5478 - Sunnyfield reportable incidence open cases report - 8 August 2018
EXHIBIT 13-178 - SUN.0001.0047.2481 - Quality management monthly report to the senior leadership team - December 2018
EXHIBIT 13-179 - SUN.0001.0047.6716 - Sunnyfield risk, safety and compliance monthly report - April 2019
EXHIBIT 13-180 - SUN.0001.0048.1037 - Key risk 1: Health safety and welfare of clients - June 2019 report for SLR Risk, Quality and Compliance Meeting - 1 August 2019
EXHIBIT 13-181 - SUN.0001.0048.0868 - Sunnyfield client safeguarding report FY19
EXHIBIT 13-182 - SUN.0001.0048.3483 - Health safety and welfare of clients - Report of medication errors FY19 and YTD FY20
EXHIBIT 13-183 - SUN.0001.0048.3500 - Report of allegations of assault, abuse or neglect data reported to Sunnyfield Response team and NDIS Commission Reportable Incidents for FY19 and YTD FY20
EXHIBIT 13-184 - SUN.0001.0048.7397 - Complaints and medication audit insights summary - SLT Risk, quality and compliance meeting - 16 June 2020
EXHIBIT 13-185 - SUN.0001.0048.7394 - Medication incidents (errors) summary - SLT Risk, quality and compliance meeting - 16 June 2020
EXHIBIT 13-186 - SUN.0001.0048.7409 - Table of sustained allegations of client to client patterns of abuse - SLT Risk, quality and compliance meeting - 16 June 2020
EXHIBIT 13-187 - SUN.0001.0048.7415 - Table of open, extreme and high allegations of assault, abuse and neglect of clients - SLT Risk, quality and compliance meeting - 16 June 2020
EXHIBIT 13-188 - SUN.0001.0060.1926 - Company secretary/GM Corporate report - AFR Committee meeting - 7 August 2019
EXHIBIT 13-189 - SUN.0001.0052.0736 - Risk, quality and compliance report - AFR Committee meeting - 16 September 2019
EXHIBIT 13-190 - SUN.0001.0048.3047 - CEO Board report - Board meeting 659 - 22 August 2019
EXHIBIT 13-191 - SUN.0001.0048.3887 - CEO Board report - Board meeting 660 - 27 September 2019
EXHIBIT 13-192 - SUN.0001.0046.3038 - Response team report as at 31 January 2018 - Table of open cases
EXHIBIT 13-193 - SUN.0001.0046.3817 - Open response team staff to client allegations as at 30 April 2018 - Table
EXHIBIT 13-194 - SUN.0001.0046.6341 - Response team report as at 31 August 2018 - Table of open cases
EXHIBIT 13-195 - SUN.0001.0047.1441 - Sunnyfield Corporate/Co. Sec. Report - Board meeting 655 - 28 November 2018
EXHIBIT 13-196 - SUN.0001.0047.3099 - Sunnyfield Corporate/Co. Sec. Report - Board meeting 656 - 27 February 2019
EXHIBIT 13-197 - SUN.0001.0047.6206 - Sunnyfield Corporate/Co. Sec. Report - Board meeting 657 - 15 May 2019
EXHIBIT 13-198 - SUN.0001.0047.7650 - Sunnyfield Corporate/Co. Sec. Report - Board meeting 658 - 12 June 2019
EXHIBIT 13-199 - SUN.0001.0048.2561 - Sunnyfield Corporate/Co. Sec. Report - Board meeting 659 - 22 August 2019
EXHIBIT 13-200 - SUN.0001.0048.2433 - Table of sustained allegations regarding client to client patterns of abuse - Board meeting 659 - 22 August 2019
EXHIBIT 13-201 - SUN.0001.0048.3915 - Tables of medication errors - Corporate/Co. Sec. Report - Board meeting 660 - 27 September 2019
EXHIBIT 13-202 - SUN.0001.0048.3903 - Quality, risk and compliance report - Corporate/Co. Sec. Report - Board meeting 660 - 27 September 2019
EXHIBIT 13-203 - SUN.0001.0048.5051 - CEO Board report - Board meeting 661 - 27 November 2019
EXHIBIT 13-204 - SUN.0001.0048.7429 - Quality, risk and compliance report - Board meeting 661 - 27 November 2019
EXHIBIT 13-205 - SUN.0001.0048.6296 - CEO Report - Board meeting 662 - 26 February 2020
EXHIBIT 13-206 - SUN.0001.0048.6266 - Quality, risk and compliance report - Board meeting 662 - 26 February 2020
EXHIBIT 13-207 - SUN.0001.0048.7237 - CEO Report - Board meeting 664 - 11 June 2020
EXHIBIT 13-208 - SUN.0001.0048.7107 - Quality, risk and compliance report - Board meeting 664 - 11 June 2020
EXHIBIT 13-209 - SUN.0001.0053.0009 - Sunnyfield Employment Application Form
EXHIBIT 13-210 - SUN.0001.0053.0013 - Resume of SP1
EXHIBIT 13-211 - SUN.0001.0053.0017 - Police Check for SP1
EXHIBIT 13-212 - SUN.0001.0031.0211 - Working with Children Check for SP1
EXHIBIT 13-213 - DRC.2000.0007.0001 - Sunnyfield Constitution
EXHIBIT 13-214 - DRC.2000.0006.0077 - Sunnyfield Annual Report 2020
EXHIBIT 13-215 - DRC.2000.0006.0377 - Sunnyfield Financial Report 2020
EXHIBIT 13-216 - SUN.0001.0051.2274 - Sunnyfield policy - Person-Centred Active Support
EXHIBIT 13-217 - DRC.2000.0007.0032 - Sunnyfield policy - Prevention of and Responding to Allegations of Abuse, Assault or Neglect of Sunnyfield Clients
EXHIBIT 13-218 - SUN.0001.0008.7936 - Sunnyfield Risk Management Policy
EXHIBIT 13-219 - SUN.0001.0008.5817 - Sunnyfield Risk Management Framework
EXHIBIT 13-220 - SUN.0001.0008.7937 - Sunnyfield Risk Management Procedure
EXHIBIT 13-221 - NOM.0002.0001.0001 - Letter from Solicitor Assisting the Royal Commission to NSW Crown Solicitor's Office re request for statement from NSW Ombudsman
EXHIBIT 13-222 - NOM.0001.0385.0001 - Data Collection Summary -Melissa
EXHIBIT 13-223 - NOM.0001.0389.0001 - Complaint form submitted by Eliza
EXHIBIT 13-224 - NOM.0001.0523.0001 - Sunnyfield Second Part A Notification
EXHIBIT 13-225 - NOM.0001.0583.0001 - Sunnyfield Part A Notification
EXHIBIT 13-226 - NOM.0001.0361.0001 - Letter from Eliza to NSW Police re Event E66413636 Melissa
EXHIBIT 13-227 - NOM.0001.0307.0001 - Internal email between NSW Ombudsman staff re exit of Melissa and concerns re SP1
EXHIBIT 13-228 - NOM.0001.0456.0001 - Draft letter to Sunnyfield from NSW Ombudsman re SP1 and section 11 inquiry into the recruitment practices of Sunnyfield
EXHIBIT 13-229 - NOM.0001.0443.0023_E - DRID Briefing re probity checking of staff engaged via labour hire agencies
EXHIBIT 13-230 - NOM.0001.0474.0001 - Letter from NSW Ombudsman to NSW Office of the Children's Guardian
EXHIBIT 13-231 - NOM.0001.0452.0001 - Draft letter from NSW Ombudsman to Sunnyfield re disclosure of information obtained by the Ombudman re SP1
EXHIBIT 13-232 - STAT.0248.0001.0001 - Statement of Graeme Head
EXHIBIT 13-233 - CTD.8000.0012.1797 - Chronology of events - Melissa
EXHIBIT 13-234 - CTD.8000.0012.1805 - Chronology of events - Carl
EXHIBIT 13-235 - CTD.8000.0009.6561 - 22082018 Plan Only Cover letter
EXHIBIT 13-236 - CTD.8000.0009.8320 - Recommendation of the SDA Panel re Melissa's eligibility for SDA
EXHIBIT 13-237 - CTD.8000.0009.6779 - Letter from NDIS to Melissa re access requirements met
EXHIBIT 13-238 - CTD.8000.0009.6736 - NDIS Plan for Melissa November 2016
EXHIBIT 13-239 - CTD.8000.0009.6696 - NDIS Plan for Melissa February 2016
EXHIBIT 13-240 - CTD.8000.0009.6031 - NDIS CRM Feedback and Requests for Melissa
EXHIBIT 13-241 - CTD.8000.0009.6430 - NDIS Complaint Form made by Eliza
EXHIBIT 13-242 - CTD.8000.0009.6626 - NDIS Plan for Melissa May 2017
EXHIBIT 13-243 - CTD.8000.0009.6719 - NDIS Plan for Melissa August 2017
EXHIBIT 13-244 - CTD.8000.0009.5987 - NDIS CRM Case Notes for Melissa
EXHIBIT 13-245 - CTD.8000.0009.6780 - NDIS Plan for Melissa November 2017
EXHIBIT 13-246 - CTD.8000.0009.6665 - NDIS Plan for Melissa December 2017
EXHIBIT 13-247 - CTD.8000.0009.6609 - NDIS Plan for Melissa January 2018
EXHIBIT 13-248 - CTD.8000.0009.8852 - SIL calculation for Melissa
EXHIBIT 13-249 - CTD.8000.0009.6585 - NDIS Plan for Melissa February 2018
EXHIBIT 13-250 - CTD.8000.0009.6395 - Email from Eliza to Jane Prentice MP re cessation of services for Melissa
EXHIBIT 13-251 - CTD.8000.0009.7970 - Notice of cessation of services for Melissa from Sunnyfield to Eliza
EXHIBIT 13-252 - CTD.8000.0009.7543 - NDIS Change of circumstances form for Melissa
EXHIBIT 13-253 - CTD.8000.0009.7863 - Emails between Eliza and NDIA re change of circumstances form for Melissa
EXHIBIT 13-254 - CTD.8000.0009.7865 - NDIS Change of circumstances form for Melissa
EXHIBIT 13-255 - CTD.8000.0009.6486 - Letter from NSW Minister for Disability Services to NSW Minister for Families and Social Services
EXHIBIT 13-256 - CTD.8000.0009.6491 - Letter from NDIA to Eliza
EXHIBIT 13-257 - CTD.8000.0009.6595 - NDIS Plan for Melissa August 2019
EXHIBIT 13-258 - CTD.8000.0009.8029 - Letter from NDIA to Eliza re internal review request
EXHIBIT 13-259 - CTD.8000.0009.6682 - NDIS Plan for Melissa December 2019
EXHIBIT 13-260 - CTD.8000.0009.6440 - Email from Eliza to NDIS Feedback re complaint re unable to claim invoices
EXHIBIT 13-261 - CTD.8000.0009.6249 - Emails between Eliza and NDIA
EXHIBIT 13-262 - CTD.8000.0009.8267 - Emails between Eliza and NDIA re payment of invoices for Melissa
EXHIBIT 13-263 - CTD.8000.0009.6371 - Email chain between Eliza and Minister re general anaesthesia required due to disability not covered by NDIS
EXHIBIT 13-264 - CTD.8000.0009.8550 - Letter from NDIA to Eliza
EXHIBIT 13-265 - CTD.8000.0009.8391 - Application for review of NDIS reviewable decision made by Eliza re Melissa
EXHIBIT 13-266 - CTD.8000.0009.8487 - NDIS Technical Advisory Branch request re funding for behaviour management for Melissa
EXHIBIT 13-267 - CTD.8000.0009.6760 - NDIS Plan for Melissa October 2020
EXHIBIT 13-268 - CTD.8000.0009.6817 - NDIS Plan for Melissa October 2020
EXHIBIT 13-269 - CTD.8000.0009.8426 - Letter from NDIS to Melissa approving Specialist Disability Accommodation
EXHIBIT 13-270 - CTD.8000.0009.8500 - Letter from NDIA to Melissa re payment enquiry
EXHIBIT 13-271 - CTD.8000.0012.0784 - NDIA response to Ability Rights re Melissa
EXHIBIT 13-272 - CTD.8000.0012.0783 - Phone enquiry from Ability Rights
EXHIBIT 13-273 - CTD.8000.0012.0782 - Notification of AAT application
EXHIBIT 13-274 - CTD.8000.0009.5243 - Letter from NDIS to Carl re access requirements met
EXHIBIT 13-275 - CTD.8000.0009.5244 - NDIS Plan for Carl September 2016
EXHIBIT 13-276 - CTD.8000.0009.5252 - NDIS Plan for Carl May 2017
EXHIBIT 13-277 - CTD.8000.0009.5228 - NDIS Plan for Carl June 2017
EXHIBIT 13-278 - CTD.8000.0009.5213 - NDIS Plan for Carl November 2017
EXHIBIT 13-279 - CTD.8000.0009.4778 - Emails between NDIA staff re summary of SIL for Carl
EXHIBIT 13-280 - CTD.8000.0009.4230 - NDIS CRM Case Notes for Carl
EXHIBIT 13-281 - CTD.8000.0009.5283 - NDIS Complaint Form
EXHIBIT 13-282 - CTD.8000.0009.4228 - NDIS CRM Feedback and Requests for Carl
EXHIBIT 13-283 - CTD.8000.0009.5202 - NDIS Plan for Carl November 2018
EXHIBIT 13-284 - CTD.8000.0009.5172 - NDIS Plan for Carl March 2019
EXHIBIT 13-285 - CTD.8000.0009.5187 - NDIS Plan for Carl November 2019
EXHIBIT 13-286 - CTD.8000.0009.5267 - NDIS Plan for Carl May 2020
EXHIBIT 13-287 - SUN.0001.0008.5676 - Sunnyfield Board Meeting 657 - Corporate/Co. Sec. Report - Appendix 2
EXHIBIT 13-288 - SUN.0001.0008.7116 - Sunnyfield Board Meeting 659 - 22 August 2019 - 8.2.5 Review of Complaints, Incidents and Safeguarding policies and procedures implementation
EXHIBIT 13-289 - SUN.0001.0033.3916 - Email chain between Eliza and SP1 re feedback for responding to Melissa during incidents
EXHIBIT 13-290 - SUN.0001.0033.3780 - Email from Jennifer Luff to Caroline Cuddihy attaching document titled 'DRAFT Report [the House] 27 July 2019'
EXHIBIT 13-291 - SUN.0001.0033.3781 - Document titled 'DRAFT Report [the House] 27 July 2019'
EXHIBIT 13-292 - SUN.0001.0031.9789 - Letter from Sunnyfield to SP2 - Final written warning
EXHIBIT 13-293 - SUN.0001.0032.9142 - Email from Jonathan Swain to Jonathan Swain and Jennifer Luff re proposed response to Eliza
EXHIBIT 13-294 - SUN.0001.0033.3712 - Email from Jennifer Luff to Caroline Cuddihy and Jonathan Swain re exit strategy for Melissa
EXHIBIT 13-295 - SUN.0001.0034.1589 - Email from Caroline Cuddihy to NSW FACS re FACS housing leases
EXHIBIT 13-296 - SUN.0001.0034.6927 - Risk assessment for the House
EXHIBIT 13-297 - SUN.0001.0035.0411 - Emails between Sunnyfield staff re court proceedings involving SP2
EXHIBIT 13-298 - SUN.0001.0037.2906 - Emails between Melissa's support coordinator and Jennfier Luff re cessation of services for Melissa
EXHIBIT 13-299 - SUN.0001.0042.0182 - Emails between Eliza and Sunnyfield staff re request for CCTV
EXHIBIT 13-300 - SUN.0001.0042.0961 - Emails between Sunnyfield staff re the House, Carl and Eliza
EXHIBIT 13-301 - SUN.0001.0042.1850 - Email from Sophia to SP1 re Carl's weight and email from SP1 to regional manager 1
EXHIBIT 13-302 - SUN.0001.0042.2224 - Email between Sunnyfield staff re the House
EXHIBIT 13-303 - SUN.0001.0043.2476 - Letter from Sunnyfield to Jane re CCTV request
EXHIBIT 13-304 - SUN.0001.0043.2477 - Letter from Sunnyfield to Eliza re CCTV request
EXHIBIT 13-305 - SUN.0001.0043.2478 - Letter from Sunnyfield to Sophia re CCTV request
EXHIBIT 13-306 - SUN.0001.0044.6358 - Eliza's complaint to Sunnyfield
EXHIBIT 13-307 - SUN.0001.0044.6406 - Letter from NSW Ombudsman to Caroline Cuddihy re Eliza's complaint of 18 December 2018
EXHIBIT 13-308 - SUN.0001.0054.2446 - Email from regional manager 1 to SP1 re staff training
EXHIBIT 13-309 - SUN.0001.0056.1466 - Sunnyfield Chair Briefing Report
EXHIBIT 13-310 - SUN.9999.0002.0001 - Board meeting 659 - Signed minutes
EXHIBIT 13-311 - CTD.7200.0013.0562 - NDIS Commission Investigations Report on SP1 and SP2 allegations
EXHIBIT 13-312 - NSW.0044.0047.0001 - Failed prosecution review for SP2
EXHIBIT 13-313 - NSW.9999.0019.0129_E - Court attendance notice for SP1 (pages 1 and 2 only)
EXHIBIT 13-314 - NSW.9999.0019.0403_E - Court attendance notice for SP2 re assault of Melissa (page 1 only)
EXHIBIT 13-315 - NSW.9999.0019.0408_E - Court attendance notice for SP2 re assault of Carl and Chen (pages 2 to 8 only)
EXHIBIT 13-316 - NSW.0044.0048.0001 - Failed prosecution review for SP1
EXHIBIT 13-317 - NSW.0044.0049.0001 - Failed prosecution report for SP2
EXHIBIT 13-318 - NOM.0001.0454.0001 - Draft letters from NSW Ombudsman to Sunnyfield re disclosure of information obtained by the Ombudsman pursuant to section 34(1)(b2) of the Ombudsman Act 1974
EXHIBIT 13-319 - NOM.0001.0455.0001 - File note / record of conversation - case management with Ombudsman staff
EXHIBIT 13-320 - NOM.0001.0457.0001 - Notifications to the NSWOO concerning allegations against SP1
EXHIBIT 13-321 - NOM.0001.0461.0001 - NSW Ombudsman briefing note - SP1 (Employee, Disability Worker)
EXHIBIT 13-322 - CTD.7200.0013.3638 - Sunnyfield's summary of Jennie Piaud's report provided to NDIS Commission
EXHIBIT 13-323 - SUN.9999.0003.0001 - Sunnyfield response to questions on notice
EXHIBIT 13-324 - SUN.9999.0004.0001 - Letter to Solicitor Assisting the Royal Commission from legal representatives for Sunnyfield re further queries
EXHIBIT 13-325 - CTD.9999.0023.0001 - Australian Government response to Questions on Notice following Public hearing 13
EXHIBIT 13-326 - DRC.0008.0008.0001 - Letter from NSW Crown Solicitor's Office to Solicitor Assisting the Royal Commission
EXHIBIT 13-327 - DRC.0008.0008.0003 - Letter from Solicitor Assisting the Royal Commission to NSW Crown Solicitor's Office
EXHIBIT 13-328 - DRC.0008.0008.0004 - Letter from NSW Crown Solicitor's Office to Solicitor Assisting the Royal Commission
EXHIBIT 13-329 - IND.0080.0008.0001 - Email from Eliza to Jonathan Swain re confidential notes from phone call
EXHIBIT 13-330 - IND.0080.0008.0002 - Notes from phone call with Jonathan Swain re draft action plan
EXHIBIT 13-331 - NOM.0001.0493.0001 - Email between NSW Ombudsman and Office of Children's Guardian re SP1
EXHIBIT 13-332 - SUN.0001.0045.3705 - Incident report - IN09294 - Incident 6 October 2017
EXHIBIT 13-333 - SUN.0001.0045.3907 - Incident report - IN10208 - Incident 3 January 2018
EXHIBIT 13-334 - SUN.0001.0045.5738 - Incident report - IN16615 - Incident 24 June 2019
EXHIBIT 13-335 - SUN.0001.0045.6192 - Incident report - IN18431 - Incident 16 November 2019
EXHIBIT 13-336 - SUN.0001.0045.6465 - Incident report - IN20511 - Incident 10 May 2020
EXHIBIT 13-337 - SUN.0001.0045.5882 - Incident report - IN17235 - Incident 14 August 2020
EXHIBIT 13-338 - SUN.0001.0053.0001 - Standard Conditions of Employment signed by SP1
EXHIBIT 13-339 - SUN.0001.0053.0149 - Standard Conditions of Employment signed by SP2
EXHIBIT 13-340 - SUN.0001.0053.0052 - Employment Details Advice form and signed Letter of Offer for SP1
EXHIBIT 13-341 - SUN.0001.0053.0081 - Employment Details Advice form and signed Letter of Offer for SP2
EXHIBIT 13-342 - SUN.0001.0053.0105 - Working with Children Check for SP2
EXHIBIT 13-343 - SUN.0001.0053.0110 - Police check for SP2
EXHIBIT 13-344 - SUN.0001.0045.0014 - Reference check for SP1
EXHIBIT 13-345 - SUN.0001.0053.0124 - Reference check for SP2
EXHIBIT 13-346 - SUN.0001.0053.0029 - Interview notes for SP1
EXHIBIT 13-347 - SUN.0001.0053.1344 - Show cause letter from Sunnyfield to SP1
EXHIBIT 13-348 - SUN.0001.0053.1400 - Show cause letter from Sunnyfield to SP2
EXHIBIT 13-349 - SUN.0001.0045.2645 - Termination letter from Sunnyfield to SP1
EXHIBIT 13-350 - SUN.0001.0045.2642 - Termination letter from Sunnyfield to SP2
EXHIBIT 13-351 - STAT.0336.0004.0001 - Additional Statement of Caroline Cuddihy