Public hearing 14 - Exhibits tendered in Chambers You are here Home Public hearings Public hearing 14 - Exhibits tendered in Chambers Date 6 July 2021 Hearing Public hearing 14: Preventing and responding to violence, abuse, neglect and exploitation in disability services (South Australia) Exhibits EXHIBIT 14-005 - STAT.0340.0001.0001 - Statement of Karen Rogers EXHIBIT 14-006 - IND.0081.0008.0001 - Photograph of Daniel Rogers EXHIBIT 14-007 - IND.0081.0008.0002 - Photograph of Daniel Rogers EXHIBIT 14-008 - IND.0081.0008.0003 - Photograph of Daniel Rogers EXHIBIT 14-009 - IND.0081.0008.0004 - Photograph of Daniel Rogers EXHIBIT 14-010 - IND.0081.0006.0002 - Photograph of Daniel Rogers EXHIBIT 14-011 - IND.0081.0008.0005 - Photograph of Daniel Rogers EXHIBIT 14-012 - IND.0081.0003.0002 - Letter from Karen Rogers to Wayne Cunningham EXHIBIT 14-013 - IND.0081.0005.0004 - Photograph of Daniel Rogers' arm EXHIBIT 14-014 - IND.0081.0005.0005 - Photograph of Daniel Rogers' arm EXHIBIT 14-015 - IND.0081.0005.0002 - Photograph of Daniel Rogers EXHIBIT 14-016 - IND.0081.0004.0003 - Reportable Incident Notification Form EXHIBIT 14-017 - IND.0081.0006.0001 - Photograph of shoes EXHIBIT 14-018 - IND.0081.0006.0004 - Photograph of shoes EXHIBIT 14-019 - IND.0081.0006.0005 - Photograph of shoes EXHIBIT 14-020 - IND.0081.0001.0021 - Email from Daniel's Psychologist to Karen Rogers EXHIBIT 14-021 - IND.0081.0001.0023 - Letter from Karen Rogers to Martin Hoffman EXHIBIT 14-022 - IND.0081.0007.0012 - Home Modifications Report EXHIBIT 14-023 - IND.0081.0007.0023 - Complex Home Modifications Assessment Template (AT Request) EXHIBIT 14-024 - IND.0081.0007.0001 - Email from Daniel's Support Coordinator to Karen Rogers EXHIBIT 14-025 - IND.0081.0007.0049 - Application for Appeal EXHIBIT 14-026 - IND.0081.0007.0045 - AAT Decision EXHIBIT 14-027 - STAT.0361.0001.0001 - Statement of Victoria EXHIBIT 14-028 - STAT.0360.0001.0001 - Statement of James EXHIBIT 14-029 - IND.0083.0003.0024 - Email from Mitchell's Guardian to Victoria and James EXHIBIT 14-030 - IND.0083.0003.0025 - Email from Victoria and James to Jenny Karandrikas, Felicia Tham and Mitchell's Guardian EXHIBIT 14-031 - IND.0083.0002.0001 - Email correspondence between Victoria and James and Justine Matthews EXHIBIT 14-032 - IND.0083.0001.0006 - Meeting Minutes EXHIBIT 14-033 - IND.0083.0002.0032 - Email from Claude Bruno to Victoria and James EXHIBIT 14-034 - IND.0083.0001.0009 - Meeting Minutes EXHIBIT 14-035 - IND.0083.0001.0012 - Meeting Minutes EXHIBIT 14-036 - IND.0083.0001.0015 - Meeting Minutes EXHIBIT 14-037 - IND.0083.0001.0020 - Meeting Minutes EXHIBIT 14-038 - IND.0083.0001.0017 - Meeting Minutes EXHIBIT 14-039 - IND.0083.0001.0023 - Meeting Minutes EXHIBIT 14-040 - IND.0083.0003.0001 - Email from Claude Bruno to James EXHIBIT 14-041 - IND.0083.0001.0026 - Meeting Minutes EXHIBIT 14-042 - IND.0083.0003.0009 - Email from Claude Bruno to Principal Community Visitor, Mitchell's Guardian and James EXHIBIT 14-043 - IND.0083.0003.0006 - Email from Claude Bruno to James, Lynn Young, Principal Community Visitor and Mitchell's Guardian EXHIBIT 14-044 - IND.0083.0003.0014 - Email from Trevor Lovegrove to James EXHIBIT 14-045 - IND.0083.0003.0007 - Email from Trevor Lovegrove to James EXHIBIT 14-046 - IND.0083.0001.0043 - Letter to Principal Community Visitor from Ombudsman EXHIBIT 14-047 - IND.0083.0003.0018 - Email from James to Office of the Minister for Human Services EXHIBIT 14-048 - IND.0083.0001.0045 - Letter from Minister for Human Services to James EXHIBIT 14-049 - IND.0083.0003.0016 - Email from Senior Ministerial Liaison Officer to James EXHIBIT 14-050 - IND.0083.0002.0004 - Letter from Muriel Kirkby to Victoria and James EXHIBIT 14-051 - IND.0083.0001.0058 - Letter from Stewart Dodd to James and Victoria EXHIBIT 14-052 - IND.0083.0002.0034 - Email from James and Victoria to Principal Community Visitor EXHIBIT 14-053 - STAT.0359.0001.0001 - Statement of Richard Bruggemann EXHIBIT 14-054 - IND.0085.0001.0013 - From Darkness to Light: A Historical Note on South Australia's Services for the Developmentally Disabled 1961 - 1971 EXHIBIT 14-055 - IND.0085.0002.0001 - Guide for Promoting Good Lives through Healthy Eating and Physical Activity EXHIBIT 14-056 - IND.0085.0002.0017 - Brief history of Aktion Clubs EXHIBIT 14-057 - IND.0085.0001.0367 - Draft agreement prepared by Maurice Corcoran and Marj Ellis EXHIBIT 14-058 - STAT.0363.0001.0001 - Statement of Anne Gale EXHIBIT 14-059 - SOA.9999.0001.0001 - Cast of Players EXHIBIT 14-060 - SOA.9999.0002.0001 - Letter from Anne Gale to Martin Hoffman EXHIBIT 14-061 - SOA.9999.0002.0004 - Letter from Martin Hoffman to Anne Gale EXHIBIT 14-062 - SOA.9999.0002.0003 - NDIS Housing Pathway for Participants EXHIBIT 14-063 - WND.9999.0001.0001 - Letter from Windamere Park regarding notification of possible adverse evidence EXHIBIT 14-064 - STAT.0348.0001.0001 - Statement of Wayne Cunningham EXHIBIT 14-065 - STAT.0358.0001.0001 - Statement of Wayne Cunningham EXHIBIT 14-066 - SAG.0002.0007.0766 - Email from Wayne Cunningham EXHIBIT 14-067 - SAG.0002.0007.0332 - Email from Wayne Cunningham EXHIBIT 14-068 - SAG.0002.0007.0460 - Email from Carolyn Warren to Wayne Cunningham EXHIBIT 14-069 - SAG.0002.0007.0444 - Email from Senior Human Resources Consultant to Acting Manager Misconduct Team EXHIBIT 14-070 - SAG.0002.0007.0328 - Email from Acting Manager Misconduct Team to Wayne Cunningham EXHIBIT 14-071 - SAG.0002.0007.0330 - Email from Wayne Cunningham to Acting Manager Misconduct Team EXHIBIT 14-072 - SAG.0002.0007.0498 - Email from Karen Rogers to Wayne Cunningham EXHIBIT 14-073 - SAG.0002.0007.0479 - Email from Wayne Cunningham to Joe Cappella EXHIBIT 14-074 - SAG.0002.0007.0466 - Email from Shift Supervisor to Wayne Cunningham EXHIBIT 14-075 - SAG.0002.0007.0467 - Email from Support Worker to Wayne Cunningham EXHIBIT 14-076 - SAG.0002.0007.0468 - Email from ABL to Wayne Cunningham EXHIBIT 14-077 - SAG.0002.0007.1402 - Medical/Health Therapy Consultation Report EXHIBIT 14-078 - SAG.0002.0007.0351 - Email from Wayne Cunningham to Acting Manager Misconduct Team EXHIBIT 14-079 - SAG.0002.0007.1156 - Email from Karen Rogers to Wayne Cunningham EXHIBIT 14-080 - SAG.0002.0007.0136 - Email from Support Worker to Shift Supervisors and Wayne Cunningham EXHIBIT 14-081 - SAG.0002.0007.0130 - Email from Karen Rogers to Wayne Cunningham EXHIBIT 14-082 - SAG.0002.0007.0757 - Email from Wayne Cunningham to Acting Manager Misconduct Team EXHIBIT 14-083 - SAG.0002.0007.1209 - Email from Wayne Cunningham to Carolyn Warren EXHIBIT 14-084 - SAG.0002.0007.1785 - Email from Wayne Cunningham to Carolyn Warren EXHIBIT 14-085 - SAG.0002.0007.1169 - Email from Wayne Cunningham to Shift Supervisor EXHIBIT 14-086 - SAG.0002.0007.1232 - Email from Wayne Cunningham to other Accommodation Services managers EXHIBIT 14-087 - SAG.0002.0007.1098 - Email from Carolyn Warren to Wayne Cunningham and N Street staff EXHIBIT 14-088 - SAG.0002.0007.1044 - Email from Sandra Wallis to Wayne Cunningham EXHIBIT 14-089 - SAG.0002.0007.0088 - Email from Wayne Cunningham to Sandra Wallis and Muriel Kirkby EXHIBIT 14-090 - SAG.0002.0007.2046 - Timeline of events regarding reported injuries to Mr Daniel Roger Rogers prepared by Wayne Cunningham EXHIBIT 14-091 - SAG.0002.0007.1009 - Email from Carolyn Warren to Sandra Wallis and Muriel Kirkby EXHIBIT 14-092 - SAG.0002.0007.1106 - Email from ABM to Wayne Cunningham EXHIBIT 14-093 - STAT.0350.0001.0001 - Statement of Antony Allwood EXHIBIT 14-094 - SAG.0002.0021.0024 - Internal Audit Assignment Brief from Tony Allwood to Andrew Thompson and Lynn Young EXHIBIT 14-095 - SAG.0002.0021.0103 - Internal Audit Interim Report from Tony Allwood to Tony Harrison EXHIBIT 14-096 - SAG.0002.0021.0026 - Internal Audit Report from Tony Allwood to Tony Harrison EXHIBIT 14-097 - SAG.0002.0021.0065 - Internal Audit Report from Tony Allwood to Tony Harrison EXHIBIT 14-098 - SAG.0002.0011.0018 - Internal Audit Assignment Brief from Tony Allwood to Muriel Kirkby EXHIBIT 14-099 - SAG.0002.0011.0021 - Internal Audit Report from Tony Allwood to Muriel Kirkby EXHIBIT 14-100 - SAG.0002.0021.0082 - Internal Audit Interim Report from Tony Allwood to Muriel Kirkby EXHIBIT 14-101 - SAG.0002.0011.0091 - Accommodation Services Internal Audit Action Plan - N Street EXHIBIT 14-102 - SAG.0002.0011.0029 - Internal Audit Report from Tony Allwood to Muriel Kirkby EXHIBIT 14-103 - SAG.0002.0021.0094 - Internal Audit Interim Report from Tony Allwood to Muriel Kirkby EXHIBIT 14-104 - SAG.0002.0021.0051 - Summary of Recommendations and Actions EXHIBIT 14-105 - SAG.9999.0007.0001 - Audit Report - Client Concern Case Management EXHIBIT 14-106 - SAG.9999.0007.0012 - Procedure - Incident Management Unit Procedure EXHIBIT 14-107 - SAG.9999.0007.0030 - Team Meeting Agenda Template - DIS (1)#2 EXHIBIT 14-108 - SAG.9999.0007.0032 - Team Supervisor Meeting Agenda Template - DIS EXHIBIT 14-109 - STAT.0349.0001.0001 - Statement of Stewart Dodd EXHIBIT 14-110 - SAG.0002.0020.0013 - Memorandum from Investigations Team to Manager Investigations EXHIBIT 14-111 - SAG.0002.0020.0011 - Memorandum from Manager Investigations to Stewart Dodd EXHIBIT 14-112 - SAG.0002.0020.0002 - Memorandum from Manager Misconduct to Stewart Dodd EXHIBIT 14-113 - SAG.0002.0007.1559 - Memorandum from Manager Investigations to Stewart Dodd EXHIBIT 14-114 - SAG.0002.0007.0304 - Memorandum from Manager Investigations to Stewart Dodd EXHIBIT 14-115 - SAG.0002.0020.0034 - Investigation Report from Investigations Team to Manager Investigations EXHIBIT 14-116 - STAT.0352.0001.0001 - Statement of Muriel Kirkby EXHIBIT 14-117 - SAG.0002.0022.0487 - Email from Lynn Young to Trevor Lovegrove and Claude Bruno EXHIBIT 14-118 - SAG.0002.0007.1607 - Email from Carolyn Warren to Muriel Kirkby EXHIBIT 14-119 - SAG.0002.0007.1737 - Email from Muriel Kirkby to Sandra Wallis EXHIBIT 14-120 - SAG.0002.0022.0406 - Accommodation Services Strategic Plan 2019-2020 EXHIBIT 14-121 - STAT.0320.0001.0001 - Statement of Lois Boswell EXHIBIT 14-122 - STAT.0353.0001.0001 - Statement of Lois Boswell EXHIBIT 14-123 - SAG.0002.0023.0061 - Accommodation Services Employee Engagement Strategy: Report for the Department of Human Services EXHIBIT 14-124 - SAG.0002.0007.1689 - Email from Muriel Kirkby to Joe Young EXHIBIT 14-125 - SAG.0002.0023.0213 - Co-designing the transition of Accommodation Services EXHIBIT 14-126 - SAG.0002.0007.1637 - Email from Lynn Young to Stewart Dodd and Muriel Kirkby EXHIBIT 14-127 - SAG.0002.0022.0110 - Organisational Structure EXHIBIT 14-128 - SAG.0002.0023.0054 - Letter from Lois Boswell to Victoria and James EXHIBIT 14-129 - SAG.0002.0023.0177 - State Disability Inclusion Plan 2019- 2023 EXHIBIT 14-130 - SAG.0002.0023.0029 - Disability Access and Inclusion Plan 2020-2024 EXHIBIT 14-131 - SAG.0002.0023.0024 - Letter from Lois Boswell to Graeme Head AO EXHIBIT 14-132 - SAG.0002.0007.2036 - Riskman Incident Report (Incident ID 407824) EXHIBIT 14-133 - SAG.0002.0007.2040 - Riskman Incident Report (Incident ID 408375) EXHIBIT 14-134 - SAG.0002.0007.0713 - Riskman Feedback Report (Feedback ID 58142) EXHIBIT 14-135 - SAG.0002.0007.0670 - Riskman Incident Report (Incident ID 307454) EXHIBIT 14-136 - SAG.0002.0007.0699 - Riskman Incident Report (Incident ID 395192) EXHIBIT 14-137 - SAG.0002.0007.2038 - Riskman Incident Report (Incident ID 408082) EXHIBIT 14-138 - SAG.9999.0006.0061 - Safeguarding People with Disability Management of Care Concerns Policy EXHIBIT 14-139 - SAG.0002.0007.2305 - Managing Critical Client Incidents within Disability SA and Disability Services EXHIBIT 14-140 - SAG.0002.0014.0211 - Client Asset Management EXHIBIT 14-141 - SAG.0002.0007.2410 - Management of Care Concerns Procedure EXHIBIT 14-142 - SAG.0002.0007.2290 - Managing Critical Client Incidents Policy EXHIBIT 14-143 - SAG.0002.0007.2251 - Managing Misconduct Guideline EXHIBIT 14-144 - SAG.0002.0014.0460 - Client Financial Management Operational Manual EXHIBIT 14-145 - SAG.0002.0007.2220 - Fact Sheet: Investigating Accidents and Incidents, including injuries and 'near miss' events EXHIBIT 14-146 - SAG.9999.0006.0076 - Safeguarding People with Disability Supported Decision-Making and Consent Policy EXHIBIT 14-147 - SAG.0002.0021.0078 - Riskman How to Guide: Incident Report - Role of the Riskman Manager User Level EXHIBIT 14-148 - SAG.0002.0022.0143 - Riskman How to Guide: Investigate the Riskman Incident EXHIBIT 14-149 - SAG.0002.0022.0353 - Riskman How to Guide: Riskman Icons Explained EXHIBIT 14-150 - SAG.0002.0022.0354 - Riskman How to Guide: Riskman Journals EXHIBIT 14-151 - SAG.0002.0021.0135 - Riskman Incident Reporting Manual for Riskman Manager and Risk Manager Level Users within Disability Services and Disability SA EXHIBIT 14-152 - SAG.0002.0021.0002 - Riskman Incident Report Manual for Riskman Default Users within Disability Services and Disability SA EXHIBIT 14-153 - SAG.9999.0006.0068 - Safeguarding People with Disability Restrictive Practices Policy EXHIBIT 14-154 - SAG.0002.0022.0007 - 24-Hour Reporting and Recording Requirements for Accommodation Services Standard EXHIBIT 14-155 - SAG.9999.0006.0088 - Reporting of Incidents to SAPOL Guideline EXHIBIT 14-156 - SAG.0002.0007.2191 - Managing Critical Client Incidents Policy EXHIBIT 14-157 - SAG.0002.0014.0049 - Managing Critical Client Incidents Policy EXHIBIT 14-158 - SAG.0002.0022.0100 - Customer Feedback and Complaints Policy EXHIBIT 14-159 - SAG.0002.0014.0175 - Managing Misconduct Guideline EXHIBIT 14-160 - SAG.0002.0022.0016 - Anonymous Reporting System EXHIBIT 14-161 - SAG.0002.0007.2259 - Incident Management Unit Disciplinary Procedure EXHIBIT 14-162 - SAG.0002.0023.0004 - Coronial Policy EXHIBIT 14-163 - SAG.0002.0023.0013 - Coronial Procedure EXHIBIT 14-164 - SAG.0002.0017.0848 - Accommodation Services Quality, Practice and Safeguarding Framework EXHIBIT 14-165 - SAG.0002.0021.0156 - Internal Audit Manual (DHS Accommodation Services) EXHIBIT 14-166 - SAG.0002.0022.0002 - Responding to Suspected Abuse or Disclosure of Abuse and Neglect EXHIBIT 14-167 - SAG.0002.0022.0429 - Behaviours at Work Framework EXHIBIT 14-168 - SAG.0002.0021.0017 - DHS Internal Audit Charter 2020 EXHIBIT 14-169 - SAG.0002.0023.0055 - Accommodation Services Human Rights and Responsibilities Standard EXHIBIT 14-170 - SAG.0002.0017.0855 - Accommodation Services Zero Tolerance to Abuse and Neglect of People with Disability Strategy EXHIBIT 14-171 - SAG.0002.0017.0007 - MySAFETY - Client Incident Work Instruction EXHIBIT 14-172 - SAG.0002.0022.0481 - Accommodation Services Entries in Client Records Guideline EXHIBIT 14-173 - SAG.0002.0014.0639 - Managing Incidents in the Workplace Procedure EXHIBIT 14-174 - SAG.0002.0014.0064 - Critical Client Incidents Policy EXHIBIT 14-175 - SAG.0002.0014.0070 - Critical Client Incident Reporting Procedure EXHIBIT 14-176 - SAG.0002.0014.0102 - Critical Client Incident Disclosure Policy EXHIBIT 14-177 - SAG.0002.0014.0627 - Critical Client Incident Disclosure Assessment Procedure EXHIBIT 14-178 - SAG.0002.0022.0213 - Accommodation Services Complaints and Feedback Procedure EXHIBIT 14-179 - SAG.0002.0022.0026 - Consistency of Practice Framework EXHIBIT 14-180 - SAG.0002.0014.0128 - Critical Client Incident Disclosure Assessment Action Plan EXHIBIT 14-181 - SAG.0002.0022.0437 - Accommodation Services Support Staff Guidelines EXHIBIT 14-182 - SAG.0002.0023.0025 - DHS Accommodation Services Customer Charter EXHIBIT 14-183 - STAT.0351.0001.0001 - Statement of Graeme Head AO EXHIBIT 14-184 - STAT.0351.0003.0001 - Corrigendum to Statement of Graeme Head AO EXHIBIT 14-185 - CTD.7200.0016.0352 - Exhibit GH6-1 - Terms of Reference EXHIBIT 14-186 - CTD.7200.0008.3828 - Exhibit GH6-2 - Letter to Safeguarding Taskforce EXHIBIT 14-187 - CTD.7200.0002.0869 - Exhibit GH6-3 - Statement following Meeting of Commonwealth, State and Territory Disability Ministers EXHIBIT 14-188 - CTD.7200.0016.0467 - Exhibit GH6-4 - Dr George Taleporos' article EXHIBIT 14-189 - CTD.7200.0016.0381 - Exhibit GH6-5 - Letter to registered NDIS providers and request for information EXHIBIT 14-190 - CTD.7200.0016.0345 - Exhibit GH6-6 - Letter to registered NDIS providers and request for information EXHIBIT 14-191 - CTD.7200.0016.0344 - Exhibit GH6-7 - Spreadsheet sent to registered NDIS providers with letter dated 7 July requesting information about assistance to NDIS participants in their home with a single worker EXHIBIT 14-192 - CTD.7200.0016.0481 - Exhibit GH6-8 - Registrar's letter to registered NDIS providers EXHIBIT 14-193 - CTD.7200.0016.0333 - Exhibit GH6-9 - Registrar's letter to NDIS participants EXHIBIT 14-194 - CTD.7200.0016.0338 - Exhibit GH6-10 - Registrar's letter to registered NDIS providers EXHIBIT 14-195 - CTD.7200.0016.0388 - Exhibit GH6-11 - Interim Report of the consultation with stakeholders for the NDIS Quality and Safeguards Commission EXHIBIT 14-196 - CTD.7200.0016.0371 - Exhibit GH6-12 - NDIS Participant Engagement and Site Visit Policy (draft version 1) EXHIBIT 14-197 - CTD.7200.0016.0354 - Exhibit GH6-14 - Letter to Deputy Secretary, Department of Social Services regarding Community Visitors EXHIBIT 14-198 - CTD.7200.0016.0475 - Exhibit GH6-15 - Letter from Deputy Secretary, Department of Social Services responding to letter dated 1 April 2021 EXHIBIT 14-199 - CTD.7200.0008.7981 - Exhibit GH6-16 - Advice of the South Australian Crown Solicitor's Office EXHIBIT 14-200 - CTD.7200.0016.0479 - Exhibit GH6-17 - Letter from Graeme Head AO to Lois Boswell EXHIBIT 14-201 - CTD.7200.0016.0324 - Exhibit GH6-18 - Information Sharing Agreement signed by South Australian Department of Human Services EXHIBIT 14-202 - STAT.0355.0001.0001 - Statement of Martin Hoffman EXHIBIT 14-203 - STAT.0355.0002.0001 - Corrigendum to Statement of Martin Hoffman EXHIBIT 14-204 - DRC.2000.0008.0880 - Home Modifications Operational Guideline EXHIBIT 14-205 - CTD.8000.0013.0334 - Exhibit MH3-1: Participant Risk Assessment Tool EXHIBIT 14-206 - CTD.8000.0010.3383 - Participant Critical Incident Framework (version 2.2) EXHIBIT 14-207 - CTD.8000.0012.2661 - Complex Support Needs Pathway (version 3.0) EXHIBIT 14-208 - CTD.8000.0013.0389 - Exhibit MH3-2: Standard Operating Procedure EXHIBIT 14-209 - CTD.8000.0009.9329 - Practice Guide - Safeguarding the participant's interests (version 8.0) EXHIBIT 14-210 - CTD.8000.0013.0316 - Exhibit MH3-3: Conversation Style Guide EXHIBIT 14-211 - CTD.8000.0013.0365 - Exhibit MH3-4: Data Access and Transfer Operational Protocol EXHIBIT 14-212 - CTD.9999.0020.0001 - Attachment A: Chronology of Events - Mr Daniel Rogers EXHIBIT 14-213 - CTD.9999.0020.0009 - Attachment B: Chronology of Events - Mitchell EXHIBIT 14-214 - SAG.0002.0023.0092 - Safeguarding Taskforce: Interim Report EXHIBIT 14-215 - CTD.7200.0004.4115 - Safeguarding Taskforce: Final Report EXHIBIT 14-216 - DRC.2000.0008.0673 - Independent review of the adequacy of the regulation of the supports and services provided to Ms Ann-Marie Smith, an NDIS participant, who died on 6 April 2020 EXHIBIT 14-217 - SAG.0002.0023.0114 - Safeguarding Task Force: Supplementary Report EXHIBIT 14-218 - CTD.7200.0016.0406 - WestwoodSpice Community Visitor Schemes Review Final Report EXHIBIT 14-219 - SOM.9999.0001.0001 - Report of the Ombudsman SA into 'own initiative' investigation of complaint received 13 November 2018 EXHIBIT 14-220 - DRC.2000.0008.0757 - Bilateral Agreement between the Commonwealth and South Australia for the transition to a National Disability Insurance Scheme EXHIBIT 14-221 - DRC.2000.0008.0852 - Operational Plan Commitment between the National Disability Insurance Agency, State Government of South Australia and Commonwealth Government for transition to the National Disability Insurance Scheme EXHIBIT 14-222 - DRC.2000.0008.0828 - Bilateral agreement between the Commonwealth and South Australia Governments on the National Disability Insurance Scheme EXHIBIT 14-223 - CTD.9999.0024.0001 - Joint response to questions on notice - Martin Hoffman and Graeme Head AO EXHIBIT 14-224 - SAG.9999.0008.0001 - Response to questions on notice - Muriel Kirkby EXHIBIT 14-225 - SAG.9999.0009.0001 - Response to questions on notice - Lois Boswell EXHIBIT 14-226 - SOA.9999.0003.0001 - Response to questions on notice - Anne Gale