Public hearing 21 – Exhibits tendered in Chambers

Some statements and exhibits may have been subject to updates in oral evidence, please check transcript.

Hearing
Public hearing 21: The experience of people with disability engaging with Disability Employment Services

Exhibits

EXHIBIT 21-000 - AIM.9999.0003.0001 - Email entitled '[Office 1] photos'
EXHIBIT 21-001 - AIM.0036.0001.0001 - Image of Office 1
EXHIBIT 21-002 - AIM.9999.0003.0006 - Annexure to Statement of Matthew Ting STAT.0499.0001.0001 (MT-1)
EXHIBIT 21-003 - AIM.9999.0003.0007 - Annexure to Statement of Matthew Ting STAT.0499.0001.0001 (MT-5)
EXHIBIT 21-004 - STAT.0503.0001.0001 - Joint Statement of Mija Gwyn and Simon Green
EXHIBIT 21-004.01 - YDA.9999.0001.0001 - Youth Disability Advocacy Service (YDAS), 'Program Summary'
EXHIBIT 21-004.02 - YDA.9999.0001.0006 - Youth Disability Advocacy Service (YDAS), 'What is Together?'
EXHIBIT 21-005 - STAT.0502.0001.0001 - Statement of Rick Kane
EXHIBIT 21-005.01 - DEA.9999.0001.0001 - Curriculum vitae of Rick Kane
EXHIBIT 21-005.02 - DEA.9999.0001.0007 - DEA response to the DES New Disability Employment Support Model Consultation Paper
EXHIBIT 21-005.03 - DEA.9999.0002.0001 - 89 Degrees East, 'Disability Employment Services: Good Practice Case Studies
EXHIBIT 21-005.04 - DEA.9999.0003.0001 - New DES Essentials Introduction Module
EXHIBIT 21-006 - STAT.0505.0001.0001 - Supplementary Statement of Rick Kane
EXHIBIT 21-007 - STAT.0501.0001.0001 - Statement of Debbie Mitchell
EXHIBIT 21-007.01 - CTD.5000.0006.0010 - Australian Government Department of Social Services, 'National Standards for Disability Services' (Version 0.1.)
EXHIBIT 21-007.02 - CTD.5000.0007.1006 - Australian Government Department of Social Services, 'National Standards for Disability Services - Evidence Guide' (Version 0.1.)
EXHIBIT 21-007.03 - CTD.5000.0005.0776 - Australian Government Community Grants Hub, 'Disability Employment Services - Funding Arrangement Manager Resource Pack'
EXHIBIT 21-007.04 - CTD.5000.0006.0006 - Letter from Australian Government Department of Social Services on the subject of Disability Employment Services Program - Strengthening Compliance through Targeted Compliance
EXHIBIT 21-007.05 - CTD.5000.0005.0716 - Email chain entitled 'FW: VVFE - AimBig Employment - DES - Request for Documentary Evidence'
EXHIBIT 21-007.06 - CTD.5000.0005.0719 - Payslips for [Redacted]
EXHIBIT 21-007.07 - CTD.5000.0005.0721 - Payslips for [Redacted]
EXHIBIT 21-007.08 - CTD.5000.0005.0732 - Payslips for [Redacted]
EXHIBIT 21-007.09 - CTD.5000.0005.0622 - Email chain entitled 'RE: VVFE - AimBig Employment - DES - Request for Documentary Evidence'
EXHIBIT 21-007.10 - CTD.5000.0004.3047 - Email entitled 'AimBig Employment - Request for Information on BusyBeans Program'
EXHIBIT 21-007.11 - CTD.5000.0004.3048 - Letter from Australian Government Community Grants Hub to AimBig
EXHIBIT 21-007.12 - CTD.5000.0007.2001 - Email chain entitled 'AimBig Employment - Request for Information on BusyBeans Program' attaching a letter from Ms Marcella Romero and appendices
EXHIBIT 21-007.13 - CTD.5000.0007.2003 - Attachment to email entitled 'AimBig Employment - Request for Information on BusyBeans Program'
EXHIBIT 21-007.14 - CTD.5000.0006.0035 - Australian Government Department of Social Services, 'Formal Performance Assessment - Industry Information Paper for Disability Employment Services'
EXHIBIT 21-007.15 - CTD.5000.0005.0698 - DES Monitoring Report (as at 16 October 2020)
EXHIBIT 21-007.16 - STAT.0501.0002.0001 - Corrigendum to Statement of Debbie Mitchell
EXHIBIT 21-008 - STAT.0474.0002.0001 - Statement of Mzia
EXHIBIT 21-008.01 - REH.0002.0001.0002 - Email entitled '[Mzia] casual contract' attaching AimBig Offer of Employment
EXHIBIT 21-008.02 - AIM.0003.0001.0001 - Australian Government Disability Employment Services 'Job Plan' and 'Job Seeker's Statement'
EXHIBIT 21-009 - STAT.0499.0001.0001 - Statement of Matthew Ting, AimBig Employment
EXHIBIT 21-009.01 - AIM.9999.0002.0009 - 180 Degrees Consulting, 'AimBig Employment'
EXHIBIT 21-009.02 - AIM.0020.0001.0001 - BusyBeans, 'Induction Manual'
EXHIBIT 21-009.03 - AIM.9999.0002.0160 - BusyBeans Student Training Manual'
EXHIBIT 21-009.04 - AIM.0012.0001.0191 - Email chain entitled 'RE: PPS'
EXHIBIT 21-010 - STAT.0499.0003.0001 - Corrigendum to Statement of Matthew Ting
EXHIBIT 21-011 - STAT.0509.0001.0001 - Supplementary Statement of Matthew Ting
EXHIBIT 21-011.01 - AIM.0020.0001.0002 - Rehab Management Induction document
EXHIBIT 21-011.02 - AIM.0012.0001.0016 - Email entitled 'Fwd: Quote for Tea Towels services'
EXHIBIT 21-011.03 - AIM.9999.0005.0006 - Document entitled 'How to Provide Feedback Guide for Clients and Stakeholders'
EXHIBIT 21-012 - STAT.0509.0002.0001 - Corrigendum to Supplementary Statement of Matthew Ting
EXHIBIT 21-013 - STAT.0498.0001.0001 - Statement of Marcella Romero
EXHIBIT 21-014 - STAT.0506.0001.0001 - Supplementary Statement of Marcella Romero
EXHIBIT 21-014.01 - REH.9999.0003.0001 - Surveillance Audit Report - National Standards for Disability Services Disability Employment and Supported Employment Services
EXHIBIT 21-014.02 - REH.9999.0003.0012 - Surveillance Audit Report - National Standards for Disability Services Disability Employment and Supported Employment Services
EXHIBIT 21-015 - STAT.0500.0001.0001 - Statement of Matthew Ting, Rehab Management
EXHIBIT 21-015.01 - AIM.0012.0001.0033 - Email entitled 'BusyBeans'
EXHIBIT 21-015.02 - AIM.0014.0001.0049 - Email chain entitled 'RE: Barista Trainers - [Cafe]'
EXHIBIT 21-015.03 - REH.0011.0001.0011 - Letter from Rehab Management to [Mzia]
EXHIBIT 21-015.04 - REH.0005.0001.0001 - Email entitled '[Mzia]'
EXHIBIT 21-015.05 - REH.0009.0001.0007 - Email chain entitled 'RE: Timesheet, Reference, courses'
EXHIBIT 21-016 - STAT.0500.0003.0001 - Corrigendum to Statement of Matthew Ting, Rehab Management
EXHIBIT 21-017 - STAT.0508.0001.0001 - Statement of Renee Thornton
EXHIBIT 21-018 - STAT.0494.0001.0001 - Statement of Leanne Divertie
EXHIBIT 21-019 - DRC.9999.0116.0001 - Statement of Agreed Facts
EXHIBIT 21-020 - CTD.9999.0046.0001 - Australian Government, Department of Social Services 'Disability Employment Services Grant Agreement'
EXHIBIT 21-021 - AIM.0040.0001.0001 - Providing Post Placement Support
EXHIBIT 21-022 - AIM.0039.0001.0001 - Service Delivery Policy and Procedure - DES (Version 5)
EXHIBIT 21-023 - AIM.0041.0001.0001 - Complaint's handling policy and procedure (Version 7)
EXHIBIT 21-024 - AIM.0015.0001.0031 - Email entitled '[Mzia] - Request to exit'
EXHIBIT 21-025 - AIM.0006.0001.0002 - AimBig notes of ongoing support provided to Mzia
EXHIBIT 21-026 - REH.0011.0001.0011 - Email chain entitled 'RE: [Mzia]'
EXHIBIT 21-027 - AIM.0012.0001.0378 - Email entitled 'RE: Contact details'
EXHIBIT 21-028 - AIM.0012.0001.0153 - Email chain entitled 'FW: Busybeans'
EXHIBIT 21-029 - AIM.0015.0001.0193 - Email chain entitled [Mzia]
EXHIBIT 21-030 - AIM.0015.0001.0215 - Email entitled '[Mzia]'
EXHIBIT 21-031 - AIM.0015.0001.0086 - Email entitled '[Mzia] Return to work'
EXHIBIT 21-032 - REH.0014.0001.0003 - Email chain entitled 'Re: PPS'
EXHIBIT 21-033 - AIM.0015.0001.0020 - Email entitled 'RE: Busy Beans PPS'
EXHIBIT 21-034 - AIM.0012.0001.0515 - Email entitled '[Mzia] Busybeans'
EXHIBIT 21-035 - AIM.0012.0001.0569 - Email chain entitled '[Mzia] Busybeans'
EXHIBIT 21-036 - REH.0006.0001.0002 - Payslip History - Rehab Management (Aust) [Mzia]
EXHIBIT 21-037 - AIM.0015.0001.0119 - Email entitled 'RE: Employer Verification Certificate'
EXHIBIT 21-038 - AIM.0012.0001.0473 - Email entitled 'Return to work'
EXHIBIT 21-039 - AIM.0008.0001.0001 - Service and outcome fees claimed by AimBig for Mzia
EXHIBIT 21-040 - AIM.0014.0001.0058 - Email chain entitled 'Busybeans [Cafe] - Support Requirements
EXHIBIT 21-041 - REH.0012.0001.0022 - Email entitled 'RE: One file'
EXHIBIT 21-042 - AIM.0015.0001.0015 - Email chain entitled 'FW: [Redacted]'
EXHIBIT 21-043 - AIM.0015.0001.0100 - Email chain entitled 'Re: [Region] Cafe Launch date'
EXHIBIT 21-044 - AIM.0012.0001.0101 - Email entitled '[Office 1] Training Space'
EXHIBIT 21-045 - AIM.0015.0001.0164 - Email chain entitled 'Re: Busy bean approval'
EXHIBIT 21-046 - AIM.0015.0001.0001 - Email chain entitled 'FW Exit Plans'
EXHIBIT 21-047 - AIM.0012.0001.0403 - Email chain entitled 'Re: FW: [Redacted] - Please confirm these hours are true and correct - reason for low hours required'
EXHIBIT 21-048 - AIM.0015.0001.0010 - Email entitled '[Regional Manager] region busy beans'
EXHIBIT 21-049 - AIM.0012.0001.0004 - Email entitled 'Busybeans'
EXHIBIT 21-050 - REH.0009.0001.0004 - Email chain entitled 'RE: Job description & pay rate'
EXHIBIT 21-051 - AIM.9999.0002.0103 - Email entitled 'BusyBeans System Workflow - Revised 18.02.20.pptx'
EXHIBIT 21-052 - AIM.0012.0001.0404 - Email chain entitled 'Re: FW: [Office 2] Busybeans update'
EXHIBIT 21-053 - AIM.9999.0005.0001 - Email entitled 'Indeed job ad: Barista trainer'
EXHIBIT 21-054 - AIM.9999.0005.0004 - Email chain entitled 'Re: Contact details'
EXHIBIT 21-055 - AIM.0012.0001.0252 - Email chain entitled 'FW: Deputy Onboarding Introduction'
EXHIBIT 21-056 - AIM.0015.0001.0108 - Email chain entitled 'RE: Jason Resume Barista trainer'
EXHIBIT 21-057 - AIM.0033.0001.0001 - Email chain entitled 'RE: Your Busy Beans'
EXHIBIT 21-058 - AIM.0015.0001.0047 - Email chain entitled 'FW: [Office 2] BusyBeans update'
EXHIBIT 21-059 - AIM.0015.0001.0037 - Email chain entitled 'FF: BB'
EXHIBIT 21-060 - REH.0015.0001.0002 - Email chain entitled 'RE: [Mzia]'
EXHIBIT 21-061 - CTD.5000.0005.0482 - Email entitled 'BusyBeans'
EXHIBIT 21-062 - REH.0012.0001.0026 - Email chain entitled 'Re: [BB-19] PPS ASAP'
EXHIBIT 21-063 - AIM.0012.0001.0530 - Email entitled '26 Week Report'
EXHIBIT 21-064 - AIM.0012.0001.0217 - Email entitled 'BusyBeans Meeting - Review (16/01/20)
EXHIBIT 21-065 - AIM.0012.0001.0199 - Email entitled '26 Weekers and Fallovers'
EXHIBIT 21-066 - AIM.9999.0009.0001 - Screenshot of photo of Cafe
EXHIBIT 21-067 - DEA.9999.0004.0001 - Rick Kane's response to questions taken on notice
EXHIBIT 21-068 - AIM.9999.0007.0015 - Marcella Romero's response to questions on notice
EXHIBIT 21-068.01 - AIM.9999.0008.0001 - Marcella Romero's response to questions on notice (question 6)
EXHIBIT 21-068.02 - AIM.9999.0008.0003 - Excel spreadsheet, 'Anchor Dates'
EXHIBIT 21-068.03 - AIM.9999.0007.0003 - Progress Report 2, Economic Participation Reporting NDIS
EXHIBIT 21-068.04 - AIM.9999.0007.0006 - NDIA Participant Survey - BusyBeans
EXHIBIT 21-068.05 - AIM.9999.0007.0019 - Email entitled 'RE: ILC National Economic Participation Interim Program- Progress Report 2 Reminder'
EXHIBIT 21-069 - CTD.9999.0044.0001 - Debbie Mitchell's response to questions on notice
EXHIBIT 21-070 - TLH.0001.0001.0002 - Excel spreadsheet, 'Busy Bean Program 1.1.19 - 1.4.20 - additional information'
EXHIBIT 21-071 - AIM.0004.0001.0001 - AimBig notes of meeting with Mzia