Public hearing 19 - Day 3 You are here Home Public hearings Public hearing 19 - Day 3 Date 24 November 2021 Some statements and exhibits may have been subject to updates in oral evidence, please check transcript. Hearing Public hearing 19: Measures taken by employers and regulators to respond to the systemic barriers to open employment for people with disability Exhibits EXHIBIT 19-015.01 - CTD.9500.0001.5099 - Department of Human Services, Every story counts: Workplace Inclusion and Diversity Strategy 2019-23 EXHIBIT 19-015.02 - CTD.9500.0001.5134 - Department of Human Services, 2017-2020 Enterprise Agreement EXHIBIT 19-015.03 - CTD.9500.0001.4941 - Services Australia, Inclusion Action Plan 2019-20: Closure report EXHIBIT 19-015.04 - CTD.9500.0001.4950 - Services Australia, Inclusion Action Plan 2021 EXHIBIT 19-015.05 - CTD.9500.0001.4999 - Services Australia, Inclusive behaviours EXHIBIT 19-015.06 - CTD.9500.0001.5026 - Services Australia, Changing Mindsets: Direct Experiences Program EXHIBIT 19-015.07 - CTD.9500.0001.4947 - Services Australia, Checklist: Assistance animal in the workplace EXHIBIT 19-015.08 - CTD.9500.0001.4955 - Services Australia Intranet, Disability employment EXHIBIT 19-015.09 - CTD.9500.0001.4963 - Services Australia, Information sheet - Assessing Applicants EXHIBIT 19-015.10 - CTD.9500.0001.5037 - Department of Human Services, Recruitment and Selection Policy EXHIBIT 19-015.11 - CTD.9500.0001.5073 - Department of Human Services, Request for Workplace Adjustment EXHIBIT 19-015.12 - CTD.9500.0001.5077 - Department of Human Services, Workplace Flexibility Policy EXHIBIT 19-015.13 - CTD.9500.0001.5083 - Department of Human Services, Workplace Adjustment Policy EXHIBIT 19-015.14 - CTD.9500.0001.5087 - Department of Human Services, Workplace Adjustment Passport EXHIBIT 19-016 - STAT.0397.0001.0001 - Statement of Craig Cawood, Vice President and General Counsel EXHIBIT 19-016.01 - MCD.0001.0001.1119 - Various Position Descriptions and Performance Objectives EXHIBIT 19-016.02 - MCD.0001.0008.0069 - 'Speak Up: Be an Ally' (Presentation) EXHIBIT 19-016.03 - MCD.0001.0009.0077 - Spreadsheet (Workstar) EXHIBIT 19-016.04 - MCD.0001.0010.0054 - Spreadsheet (Smart Recruiters) EXHIBIT 19-016.05 - STAT.0397.0002.0001 - Supplementary statement of Craig Cawood, Vice President and General Counsel EXHIBIT 19-017 - STAT.0382.0001.0001 - Statement of Androniki Kesoglou, Executive - Culture, Engagement & Inclusion EXHIBIT 19-017.01 - NAB.0001.0001.0029 - NAB Enterprise, 'HR Knowledge Base: How to arrange a workplace adjustment assessment' EXHIBIT 19-017.02 - NAB.0001.0001.0032 - NAB, 'Guidelines for People Leaders: Taking a strength-based approach to workplace adjustment requests' EXHIBIT 19-017.03 - NAB.0001.0001.0036 - NAB, 'NAB Workplace Adjustment Guidance Notes' EXHIBIT 19-017.04 - NAB.0001.0001.0040 - 'NAB Workplace Adjustment Standard Operating Procedures' EXHIBIT 19-017.05 - NAB.0001.0001.0059 - 'Digital Accessibility Guide' EXHIBIT 19-017.06 - NAB.0001.0001.0211 - Tracey Edwards, Head of Tech, Security, Business Management & Transformation at DXC.technology, 'The Neurodiversity at NAB Program' EXHIBIT 19-017.07 - NAB.0001.0001.0217 - Tracey Edwards, Head of Tech, Security, Business Management & Transformation at DXC.technology, 'The Neurodiversity at NAB Program' EXHIBIT 19-017.08 - NAB.0001.0001.0250 - Untapped, 'The Untapped talent Program' EXHIBIT 19-017.09 - NAB.0001.0001.0270 - NAB, 'Our Accessibility Action Plan: Better Together 2021-2022' EXHIBIT 19-017.10 - NAB.0001.0001.0358 - 'Accessibility' EXHIBIT 19-017.11 - NAB.0001.0001.0374 - NAB Graduate Program, 'Application process and eligibility' EXHIBIT 19-018 - STAT.0393.0001.0001 - Statement of Sarah Kruger, Australia and New Zealand HR Managing Director EXHIBIT 19-018.01 - ACC.9999.0001.0061 - Accenture, 'People with Disabilities and Carers Action Plan' EXHIBIT 19-018.02 - ACC.9999.0001.0109 - Accenture, 'Creating a safe and healthy workplace: Addressing disabilities' EXHIBIT 19-018.03 - ACC.9999.0001.0056_E - Accenture Policies' EXHIBIT 19-018.04 - STAT.0393.0002.0001 - Supplementary statement of Sarah Kruger, Australia and New Zealand HR Managing Director EXHIBIT 19-018.05 - ACC.9999.0002.0001 - A/NZ Person of Disability Champion count by Career Level EXHIBIT 19-018.06 - STAT.0393.0003.0001 - Corrigendum to Supplementary statement of Sarah Kruger, Australia and New Zealand HR Managing Director EXHIBIT 19-019 - STAT.0389.0001.0001 - Statement of Meegan Marshall, Chief People Officer - RMIT EXHIBIT 19-019.01 - RMI.9999.0001.0386 - RMIT University HR Central, 'Accessibility at work' EXHIBIT 19-019.02 - RMI.9999.0001.0396 - RMIT University, 'Accessibility Manager's Guide' EXHIBIT 19-019.03 - RMI.9999.0001.0431 - RMIT University, 'Disability Recruitment Guide: RMIT Diversity and Inclusion' EXHIBIT 19-019.04 - RMI.9999.0001.0773 - RMIT University, 'RMIT Diversity and Inclusion Accessibility Action Plan for staff, students and visitors with disability' EXHIBIT 19-019.05 - RMI.9999.0001.0936 - 'Work Adjustment Procedure' EXHIBIT 19-019.06 - RMI.9999.0001.0939 - HR Forms, 'Workplace Adjustment Passport' EXHIBIT 19-019.07 - RMI.9999.0001.1042 - RMIT University, 'RMIT Inclusive Practice Guide for Hiring and Decision Making: Talent Acquisition Recruitment and Selection Guide for Panel Leaders' EXHIBIT 19-019.08 - RMI.9999.0001.1082 - RMIT University, 'Disability Recruitment Adjustment Process Map' EXHIBIT 19-020 - STAT.0396.0001.0001 - Statement of Liam Page, Assistant Commissioner - Workforce Strategy EXHIBIT 19-020.01 - CTD.9100.0001.0031 - Working Well Health team, 'Reasonable Adjustment during Recruitment and Onboarding Process Map Guide' EXHIBIT 19-020.02 - CTD.9100.0001.0084 - Working Well Health team, 'Workplace adjustments' EXHIBIT 19-020.03 - CTD.9100.0001.0094 - Working Well Health team, 'Reasonable Adjustment Recruitment and Onboarding Process Map Validated' EXHIBIT 19-020.04 - CTD.9100.0001.0133 - The Australian Taxation Office 2024 Diversity and Inclusion Strategy EXHIBIT 19-020.05 - STAT.0396.0002.0001 - Corrigendum to the Statement of Liam Page EXHIBIT 19-021 - STAT.0469.0001.0001 - Statement of Bradley Chapman, Deputy Commissioner - ATO People EXHIBIT 19-022 - STAT.0399.0001.0001 - Statement of Hamish Aikman, Chief People Officer EXHIBIT 19-022.01 - CTD.8000.0013.1768 - NDIS, 'NDIA Disability Strategy & Action Plan 2018-20' EXHIBIT 19-022.02 - CTD.8000.0013.1617 - NDIA, 'Issue Resolution Flowchart' EXHIBIT 19-022.03 - CTD.8000.0013.1618 - NDIA, 'Workplace Adjustment Passport' EXHIBIT 19-022.04 - CTD.8000.0013.1624 - NDIS, 'Workplace Adjustment Passport Fact Sheet' EXHIBIT 19-022.05 - CTD.8000.0013.1658 - NDIS, 'Employee with Disability Annual Survey' EXHIBIT 19-022.06 - CTD.8000.0013.1681 - NDIS, 'Standard Operating Procedure: Process for Supporting New APS Employees with Disability, Illness or Injury - General' EXHIBIT 19-022.07 - CTD.8000.0013.1743 - NDIS, 'Your Guide to Hiring New Employees' EXHIBIT 19-022.08 - CTD.8000.0013.1820 - NDIS, 'Employee and Manager Guide to the Workplace Adjustment Passport (Passport)' EXHIBIT 19-022.09 - CTD.8000.0013.1831 - NDIS, 'Workplace Adjustment Policy' EXHIBIT 19-022.10 - CTD.9999.0032.0001 - Corrigendum to the Statement of Hamish Aikman, Chief People Officer EXHIBIT 19-023 - STAT.0395.0001.0001 - Statement of Adrian Hudson, Chief Operating Officer and Deputy Secretary EXHIBIT 19-023.01 - CTD.5000.0002.1192 - Australian Government, 'Australian Public Service Disability Employment Strategy 2020-25' EXHIBIT 19-023.02 - CTD.5000.0002.1128 - Department of Social Services, 'RecruitAbility Scheme - An opportunity for job applicants with disability: A Guide for the Selection Panel' EXHIBIT 19-023.03 - CTD.5000.0002.1133 - Department of Social Services, 'Diversity and Inclusion Strategy 2019 - 2021' EXHIBIT 19-023.04 - CTD.5000.0002.1151 - Department of Social Services, 'Reasonable Adjustment Policy' EXHIBIT 19-023.05 - CTD.5000.0002.1167 - DSS Diversity and Inclusion team, 'Managing Staff with Disability: Roles and Responsibilities of Managers, Disability Employment Service Providers and Diversity and Inclusion Advisors [DRAFT]' EXHIBIT 19-023.06 - CTD.5000.0002.1170 - DSS Diversity and Inclusion team, 'Supporting Staff with Disability - Manager Resources' EXHIBIT 19-023.07 - CTD.5000.0002.1171 - Australian Public Service Commission, 'Dismantling Barriers: Inclusive Recruitment Quick reference guide' EXHIBIT 19-023.08 - CTD.5000.0002.1180 - Email from Diversity and Inclusion team regarding language, training and supporting staff from diverse backgrounds EXHIBIT 19-023.09 - STAT.0395.0002.0001 - Corrigendum to the Statement of Adrian Hudson, Chief Operating Officer and Deputy Secretary EXHIBIT 19-024 - STAT.0427.0001.0001 - Statement of Michelle Baxter, Chief Executive Officer EXHIBIT 19-024.01 - CTD.9300.0001.0001 - Safe Work Australia, 'Health & Wellbeing Strategy 2018-2022' EXHIBIT 19-024.02 - CTD.9300.0001.0029 - Safe Work Australia, 'Grievance Guidelines' EXHIBIT 19-024.03 - CTD.9300.0001.0045 - Safe Work Australia, 'Respect in the workplace Policy' EXHIBIT 19-025 - STAT.0464.0001.0001 - Statement of Colin Radford, Chief Executive Officer EXHIBIT 19-025.01 - VIC.0014.0500.0001 - Curriculum vitae of Colin Radford EXHIBIT 19-025.02 - VIC.0014.0500.0004 - WorkWell Toolkit Step by Step Guide on Accessibility EXHIBIT 19-025.03 - VIC.0014.0500.0010 - Accessibility and Inclusion Action Plan EXHIBIT 19-026 - STAT.0426.0001.0001 - Statement of Susan Weston, Chief Executive Officer EXHIBIT 19-026.01 - CTD.9200.0001.0305 - Comcare, 'Compliance and Enforcement Policy' EXHIBIT 19-026.02 - CTD.9200.0001.0319 - Comcare, 'Comcare Accessibility Action Plan 2021-2023' EXHIBIT 19-026.03 - CTD.9200.0001.0339 - Comcare, 'Workplace Rehabilitation Provider Performance Monitoring Framework' EXHIBIT 19-027 - STAT.0429.0001.0001 - Statement of Natalie Bekis, General Manager Strategic Partnerships and Engagement Group EXHIBIT 19-027.01 - CTD.9200.0001.0161 - Safety, Rehabilitation and Compensation (Guidelines for Rehabilitation Authorities) Instrument 2019 EXHIBIT 19-027.02 - CTD.9200.0001.0172 - Comcare, 'Return to Work Easy reference guide' EXHIBIT 19-027.03 - CTD.9200.0001.0189 - Comcare, 'Return to work' EXHIBIT 19-027.04 - CTD.9200.0001.0193 - Collaborative Partnership, 'Collaborative Partnership to improve work participation: Publications' EXHIBIT 19-027.05 - CTD.9200.0001.0214 - Comcare, 'Rehabilitation information for employers' EXHIBIT 19-027.06 - CTD.9200.0001.0223 - Comcare, 'Rehabilitation Case Manager Handbook' EXHIBIT 19-027.07 - STAT.0429.0002.0001 - Corrigendum to statement of Natalie Bekis, General Manager Strategic Partnerships and Engagement Group EXHIBIT 19-027.08 - CTD.9200.0001.0348 - Comcare, 'Rehabilitation Case Manager Handbook' EXHIBIT 19-028 - STAT.0381.0001.0001 - Statement of Meaghan Davis, Head of People & Culture EXHIBIT 19-028.01 - LEN.9999.0001.0003 - Lendlease Intranet, 'Workplace Support Program' EXHIBIT 19-028.02 - LEN.9999.0001.0007 - Lendlease, 'Policy: Recruitment' EXHIBIT 19-028.03 - LEN.9999.0001.0018 - Lendlease, 'Policy: Diversity & Inclusion' EXHIBIT 19-028.04 - LEN.9999.0001.0022 - Lendlease, 'Standard: Flexible Work' EXHIBIT 19-028.05 - LEN.9999.0001.0040 - Lendlease, 'Diversity & Inclusion Strategy FY21 - FY23' EXHIBIT 19-029 - STAT.0471.0001.0001 - Statement of Melinda Stewart, Acting Chief People Officer, Australia and Group Head of People Connect EXHIBIT 19-030 - STAT.0383.0001.0001 - Statement of Susan Davies, Executive General Manager - People and Culture EXHIBIT 19-030.01 - AUP.9999.0001.0042 - Australia Post, 'Accessibility and Inclusion Plan 2020 to 2022'