Homes and living, Melbourne - Day 4 You are here Home Public hearings Homes and living, Melbourne - Day 4 Day 4 Date 5 December 2019 Location Melbourne Hearing Public hearing 3: The experience of living in a group home for people with disability Exhibits EXHIBIT 3-021 - STAT.0023.0001.0001 - Statement of Colin Hiscoe EXHIBIT 3-021.001 - IND.0005.0001.0001 - My house my home my rights in CRUs' Reinforce DVD EXHIBIT 3-029 - STAT.0030.0001.0001 - Joint Statement of Dr George Taleporos and Dr Di Winkler EXHIBIT 3-029.001 - EXP.0008.0002.0086 - Submission to the Joint Standing Committee on the NDIS by Summer Housing EXHIBIT 3-029.002 - EXP.0008.0001.0569 - Study of Housing Outcomes amongst young people with disability EXHIBIT 3-029.003 - EXP.0008.0001.0290 - Abstract of scoping review by the Summer Foundation on outcomes of individualised housing for adults with disability and complex needs EXHIBIT 3-029.004 - EXP.0008.0001.0291 - Best innovative practice in housing and support, including Specialist Disability Accommodation - Final Report EXHIBIT 3-030 - STAT.0033.0001.0001 - Statement of Sarah Forbes EXHIBIT 3-032 - STAT.0034.0001.0001 - Statement of Pauline Williams EXHIBIT 3-032.001 - IND.0006.0001.0001 - Housing: Know Your Rights in a Community Residential Unit' AMIDA DVD and Booklet EXHIBIT 3-034 - STAT.0029.0001.0001 - Statement of Dr Sherene Devanesen EXHIBIT 3-034.001 - YPL.9999.0001.0001 - Yooralla Initial Submission EXHIBIT 3-034.002 - YPL.200.001.0269 - Customer Charter of Rights and Responsibilities EXHIBIT 3-034.003 - YPL.200.007.0130 - Transition Planning Policy EXHIBIT 3-034.004 - YPL.200.006.0159 - Customer Personal Relationships, Sexuality and Sexual Health Policy EXHIBIT 3-034.005 - YPL.200.007.0048 - The Pet Policy EXHIBIT 3-034.006 - YPL.200.003.1031 - Customer Funds Policy EXHIBIT 3-034.007 - YPL.013.009.8350 - Balancing Choice and Risk Policy EXHIBIT 3-034.008 - YPL.200.007.0173 - Choice and Advocacy Policy EXHIBIT 3-034.009 - YPL.200.006.0170 - Human Rights Policy EXHIBIT 3-034.010 - YPL.200.006.0177 - Person Centre Active Support Policy EXHIBIT 3-034.011 - YPL.009.002.1441 - Position description for Disability Support Worker EXHIBIT 3-034.012 - YPL.200.002.1019 - Yooralla's Community Participation and Advisory Committee terms of reference EXHIBIT 3-034.013 - YPL.200.004.0102 - Customer Rights and Empowerment team position descriptions (February 2016) EXHIBIT 3-034.013 - YPL.200.004.0109 - Customer Rights and Empowerment team position descriptions (January 2017) EXHIBIT 3-034.013 - YPL.200.006.0007 - Customer Rights and Empowerment team position descriptions (Organisational Chart) EXHIBIT 3-034.014 - YPL.200.007.0039 - Guardianship, Administration, Decision Making and Consent Policy EXHIBIT 3-034.015 - YPL.200.001.0032 - Yooralla Strategic Plan EXHIBIT 3-034.016 - YPL.200.006.0225 - Safeguarding Customers Post Incidents Policy EXHIBIT 3-034.017 - YPL.200.001.0312 - Customer Charter - Easy English EXHIBIT 3-034.018 - YPL.200.003.0063 - New Staff Induction Program Overview EXHIBIT 3-034.019 - YPL.200.003.0265 - Safeguarding Human Rights and Code of Conduct - NDIS Worker Orientation Module EXHIBIT 3-034.020 - YPL.200.003.0239 - Human Rights in Practice - NDIS Worker Orientation Module EXHIBIT 3-034.021 - YPL.200.002.0807 - 2017 KPMG Review EXHIBIT 3-034.022 - YPL.200.002.0394 - SAI Global Audit Report (WI-682684 2) EXHIBIT 3-034.022 - YPL.200.002.0462 - Embedding Safeguarding Rights: Practice Instruction for Staff Meetings EXHIBIT 3-034.022 - YPL.200.003.0296 - SAI Global Audit Report (WI-503361) EXHIBIT 3-034.022 - YPL.200.003.0332 - SAI Global Audit Report (WI-682684 1) EXHIBIT 3-034.022 - YPL.200.003.0365 - SAI Global Audit Report (WI-779777) EXHIBIT 3-034.022 - YPL.200.003.0427 - SAI Global Audit Report (WI-844011) EXHIBIT 3-034.022 - YPL.200.003.0478 - SAI Global Audit Report (WI-971305) EXHIBIT 3-034.022 - YPL.200.003.0512 - SAI Global Audit Report (WI-701480) EXHIBIT 3-034.022 - YPL.200.003.0539 - SAI Global Audit Report (WI-919446) EXHIBIT 3-034.022 - YPL.200.003.0558 - SAI Global Audit Report (ARG-432709) EXHIBIT 3-034.022 - YPL.200.003.0624 - SAI Global Audit Report (WI-794153) EXHIBIT 3-034.022 - YPL.200.003.0650 - SAI Global Audit Report (WI-971303) EXHIBIT 3-034.023 - YPL.200.007.0023 - Diversity Policy EXHIBIT 3-034.024 - YPL.200.001.0368 - Reconciliation Action Plan EXHIBIT 3-034.025 - YPL.200.003.1045 - Management of Customer Incidents Policy EXHIBIT 3-034.026 - YPL.200.006.0229 - Child Safety Policy EXHIBIT 3-034.027 - YPL.200.003.1022 - Customer Feedback and Complaints Policy EXHIBIT 3-034.028 - YPL.200.007.0058 - Customer Feedback and Complaints Procedures Manual EXHIBIT 3-034.029 - YPL.200.006.0245 - Disqualified Carer Check Policy EXHIBIT 3-034.030 - YPL.200.006.0166 - Employee Discipline Policy EXHIBIT 3-034.031 - YPL.200.007.0074 - Management of Customer Incidents Procedures Manual EXHIBIT 3-034.032 - YPL.200.003.1055 - Missing Person (Customer) Policy EXHIBIT 3-034.033 - YPL.200.006.0251 - Occupational Violence Policy EXHIBIT 3-034.034 - YPL.200.003.1066 - Open Disclosure Policy EXHIBIT 3-034.035 - YPL.200.007.0121 - Open Disclosure Procedures Manual EXHIBIT 3-034.036 - YPL.200.003.1076 - Preventing and Responding to Abuse and Neglect - Statement of Intent EXHIBIT 3-034.037 - YPL.200.006.0146 - Whistleblower Policy EXHIBIT 3-034.038 - YPL.200.002.0848 - Interagency Guideline for Addressing Violence Neglect and Abuse (IGUANA) Protocol EXHIBIT 3-034.039 - YPL.200.003.1095 - Customer Feedback & Complaints Annual Analysis Report (June 2019) EXHIBIT 3-034.040 - YPL.200.001.0405 - Customer Feedback & Complaints Annual Analysis Report (June 2018) EXHIBIT 3-034.041 - YPL.200.001.0384 - 2019 Customer Survey EXHIBIT 3-034.042 - YPL.200.001.0335 - Internal Audit Report - Customer Satisfaction and Complaints Handling Review EXHIBIT 3-034.043 - YPL.200.004.0254 - Joint Meeting of the Finance, Investment & Infrastructure Committee and the Audit & Risk Committee EXHIBIT 3-034.044 - YPL.200.004.0335 - Internal Audit Report - Customer Satisfaction and Complaints Handling Review EXHIBIT 3-034.045 - YPL.200.004.0329 - Audit & Risk Committee Meeting: Internal Audit Action Plan Report EXHIBIT 3-035 - STAT.0037.0001.0001 - Statement of Naomi Anderson